Zambia: Building support for digital trade

Summary

Project to build and demonstrate new training and coaching approaches toward entrepreneurs and MSMEs in Zambia. A new e-commerce training programme will be developed for the Digital Trade hubs in Zambia. In addition, a new support programme will be tested for entry-level entrepreneurs on social media and innovation in Zambia. Tech start-ups and digital freelancers will be empowered with market-essential digital skills. BSOs will receive technical training to improve their service offering to support digital trade for their client MSMEs. Policy consultations on the potential and implications of new digital trade agreements will form a template from which we can propose similar work in other African countries.