New electronic system to remove delays at Kyrgyz borders

The State Customs Service of Kyrgyzstan, in cooperation with the Ministry of Economy and Commerce, is launching a pilot Electronic Queue Management System (eQMS) at the Kyzyl-Kiya Road border crossing with Uzbekistan. The eQMS will streamline border-crossing procedures for truck drivers, optimize logistics, and support Kyrgyzstan’s economic and regional trade integration goals.

The eQMS pilot leverages digital solutions to improve traffic flow and border efficiency. Beginning 30 November 2024, truck drivers can reserve a time slot via the eQMS website (kezek.gpti.kg) and enter a designated waiting zone at the appointed time.

This initiative funded by the European Union (EU) is implemented with technical support from the International Trade Centre (ITC) as part of its Ready4Trade Central Asia: Fostering Prosperity Through the Trans-Caspian Transport Corridor project.

A series of training sessions for key stakeholders ensured a smooth implementation of the eQMS. An initial event took place in Bishkek on 12 November 2024, where transport companies, logistics operators, and trade associations were introduced to the system's benefits and received step-by-step booking instructions. A practical seminar for drivers was held at the Kyzyl-Kiya border on 28 November 2024, with a focus on hands-on training and demonstrations.

For more information on the eQMS and booking procedures, visit www.kezek.gpti.kg.