The World Economic Forum Global Competitiveness Report (2013) ranked the quality of overall infrastructure of Zimbabwe 131st out of 148 countries. The quality of electricity supply was found the most problematic. Even though electricity supply is a key factor for output in mining, manufacturing, and agriculture, current electricity production is approximately 60 per cent of the installed capacity. Domestic generation capacity has fallen far below demand due to lack of maintenance of aging generation plants, and of transmission and distribution facilities, as well as disruptions in the supply of coal for generation (WTO 2011). The second most unfavourable indicator was fixed telephone lines per 100 populations. In 2012, Zimbabwe had around 345,000 fixed-telephone – in other words, 2.3 per 100 inhabitants. It has only one fixed telephone service provider and no wholesale market in backbone capacity. These poor performances are related to Zimbabwe’s restrictive service environment such as Its “Indigenization Act”. Interestingly, Zimbabwe has a well-developed banking system and capital market arguably second only to South Africa in terms of depth and skills in the region. However, the system is extremely fragile and highly dependent on the willingness of foreign banks to maintain their branches in Zimbabwe. The capital market has suffered considerably from the economic crisis.

Source: WEF, 2013, Global Competitiveness Report 2013-14
Bertelsmann Stiftung, 2012, Country Report (Zimbabwe)
WTO, 2011, Trade Policy Review (Zimbabwe)

Indicator Value Rank/148
Quality of overall infrastructure How would you assess general infrastructure (e.g., transport, telephony, and energy) in your country? [1 = extremely underdeveloped—among the worst in the world; 7 = extensive and efficient—among the best in the world] | 2012–13 weighted average. 2.97 107
Quality of roads How would you assess roads in your country? (1 = extremely underdeveloped; 7 = extensive and efficient by international standards) | 2010, 2011. 3.28 92
Quality of railroad infrastructure How would you assess the railroad system in your country? (1 = extremely underdeveloped; 7 = extensive and efficient by international standards) | 2010, 2011. 2.27 76
Quality of port infrastructure How would you assess port facilities in your country? (1 = extremely underdeveloped; 7 = well-developed and efficient by international standards). For landlocked countries, this measures the ease of access to port facilities and inland waterways | 2010, 2011. 4.09 69
Quality of air transport infrastructure How would you assess passenger air transport infrastructure in your country? (1 = extremely underdeveloped; 7 = extensive and efficient by international standards) | 2010, 2011. 3.32 112
Individuals using Internet (%) Internet users are people with access to the worldwide network. 91.91 95
Mobile telephone subscriptions/100 pop According to the World Bank, mobile cellular telephone subscriptions are subscriptions to a public mobile telephone service using cellular technology, which provides access to switched telephone technology. Postpaid and prepaid subscriptions are included. This can also include analogue and digital cellular systems but should not include non-cellular systems. Subscribers to fixed wireless, public mobile data services, or radio paging services are not included. 17.09 100
Fixed broadband Internet subscriptions/100 pop: The International Telecommunication Union considers broadband to be any dedicated connection to the Internet of 256 kilobits per second or faster, in both directions. Broadband subscribers refers to the sum of DSL, cable modem and other broadband (for example, fiber optic, fixed wireless, apartment LANs, satellite connections) subscribers. 0.52 107