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Wednesday, 5 October, 2005 –
Afternoon (13:30 – 17:00 hrs) |
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Registration and Networking |
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Introductions
and Rules of the Debate: |
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Mr. P. Walters, Director, Division of Product and Development,
ITC |
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Mr. Brian Barclay,
Coordinator, Executive Forum, ITC |
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Ms.
Doreen Conrad, Chief, Trade in Services Section, ITC |
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Welcome and Scene Setting:
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Mr.
J.Denis Bélisle, Executive Director, ITC
(Presentation) |
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Mr. Pascal
Lamy, Director-General, WTO |
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Thursday, 6 October, 2005 – Morning (9:00 – 12:30
hrs) |
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Plenary Session A: |
Service Exports
– Beyond Selling Promises |
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Moderator:
Mr. Joseph Smadja, Deputy
Executive Director, ITC
(Presentation) |
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Debate Panel: |
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Mr. Lloyd Downey, Austrade,
Global
Team Leader, Service Exports, Sydney, Australia
(Paper)
(Presentation)
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Mr. A. S. Lakshminarayanan, Vice
President and Country Manager, Tata Consultancy Services (TCS), London, United
Kingdom
(Presentation)
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Open
Debate |
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Breakout Session 1: |
Exporting Business and Professional Services – Exporting
Solutions |
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Moderator:
Ms. Dorothy Riddle, President and Chief Executive Officer, Growth Consultants Inc., Vancouver, Canada
(Presentation) |
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Trigger Panel 1: How We Do Business |
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The Buyer’s Perspective: Mr. Ismail
Akil Abbasi,
Abbasi Group of Companies, Dubai, United Arab Emirates
(Paper)
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The Seller’s Perspective: Mr. David
Mizan Hashim,
Veritas Architects SDN BHD, Kuala Lumpur, Malaysia (Paper)
(Presentation)
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Open
Debate |
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Breakout Session 2: |
Exporting
Environmental Services – A Clean Sweep of the
Marketplace |
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Moderator:
Ms. Linda Schmid, Trade
in Services Officer, ITC |
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Trigger Panel 2: How We Do Business |
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- The Buyer’s Perspective: Mr. Tikhala Chibwana, Chief Executive, Malawi Environmental Endowment
Trust, Blantyre, Malawi (Paper)
(Presentation)
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The Seller’s Perspective: Mr. Seteng Motalaote, CEO,
Wave Sanitation Services, Gaborone, Botswana
(Paper)
(Presentation)
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Open Debate |
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Breakout Session 3: |
Exporting
Construction, Engineering and Turnkey Services –
Building
from the Bottom Up |
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Moderator:
Mr. Carlos Primo Braga,
Senior Adviser, International Trade
Department, The World Bank, Geneva, Switzerland |
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Trigger
Panel 3: How We Do Business |
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- The Buyer’s
Perspective: Mr. Anders Claesson, Former Vice President, Civil Engineering AB,
Far East, SKANSKA, Stockholm, Sweden
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The Seller’s Perspective: Mr. Rasit
Ünüvar,
President, Association of Turkish Consulting Engineers and Architects, Ankara,
Turkey
(Paper)
(Presentation)
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Open
Debate |
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Informal Session:
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Case
Study: Business Process Outsourcing (video presentation) |
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Thursday,
6 October, 2005 –
Afternoon (14:00 - 17:30 hrs)
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Breakout
Session 4: |
Exporting Financial
Services – Talking Money |
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Moderator: Mr. James French,
Managing Director, Pangea
Global Financial Solutions, Virginia, USA (Paper)
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Trigger
Panel 4: How We Do Business |
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The Buyer’s Perspective: Mr. Ludovic Verbist,
Managing Director, AAMIL Ltd, Port-Louis, Mauritius
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The Seller’s Perspective: Mr. Sunil Banymandhub,
Executive Director, Rogers & Co.
Ltd., Port
Louis, Mauritius
(Paper)
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Open Debate |
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| Breakout Session 5:
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Exporting Transport and Logistics Services – A Moving Target |
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Moderator: Mr. Loh Wah Sing, Chief Executive Officer,
International Trade Institute of Singapore, Singapore
(Paper)
(Presentation)
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Trigger
Panel 5: How We Do Business |
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The Buyer’s Perspective: Mr.
Yu Jianmin, Assistant President, Sinotrans Limited, Beijing, P.R. China
(Presentation)
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The Seller's Perspective: Mr. Chinpal Rauniar,
Consultant, Shiv Sabitri Sadan, Kathmandu, Nepal
(Presentation)
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Open Debate |
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Breakout Session 6:
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Exporting
Information and Communications Technology
Services
– Still an Opportunity? |
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Moderator:
Mr. Anton J. Said, Executive
Forum, ITC |
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Trigger
Panel 6: How We Do Business |
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Mr. Didar Alwyn Singh, Joint
Secretary, Ministry of Heavy Industries, New Delhi, India
(Paper)
(Presentation)
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Open Debate |
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Plenary Session B: |
Breaking
Into and Developing the Market – Some Preliminary
Conclusions |
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Moderator:
Mr. George Saibel, Director,
Special Advisory Services Division, Commonwealth Secretariat, London,
United Kingdom
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Commentator: Mr. John Whelan, Chief
Executive Officer, Irish Exporters’ Association, Dublin, Ireland
(Paper)
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Open Debate |
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Friday, 7 October, 2005 – Morning (9:00 – 12:30
hrs) |
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Plenary
Session C: |
Value-Based Tourism
– Getting the Most of the Tourism Dollar |
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Moderator:
Mr. Brian Barclay, Coordinator, Executive Forum, ITC
(Presentation) |
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Response
Panel |
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- Mr. Adama Bah,
Secretary General,
Association of Small-Scale Enterprises in Tourism, Bakau, The Gambia
(Paper)
(Presentation)
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Open Debate |
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Plenary Session D: |
Business
Process Outsourcing – A New Name for Old
Business? |
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Moderator:
Mr. Ian Beesley, WOTACO and United
Nations Staff College, London, United Kingdom
(Presentation) |
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Response
Panel: |
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The Buyer’s Perspective: Mr. Andrew Wall, Chief
Technical Officer/Outsourcing Manager,
Wall &
Associates P.C. Chartered Accountants, Toronto, Canada
(Paper)
(Presentation)
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The Seller’s Perspective: Mr. Luwanga Abubaker, CEO,
Cayman Consults Ltd, Kampala, Uganda
(Paper)
(Presentation)
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The Broker's Perspective: Mr.
Paul Halpin,
Managing Director, Halpin International Ltd., Riviere Noire, Mauritius
(Paper)
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Friday,
7 October, 2005 (12:45 – 13:45 hrs) |
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Friday,
7 October, 2005
– Afternoon
(14:00 – 17:30 hrs) |
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Plenary
Session E: |
Quality
Management for Services – Does Assurance Matter? |
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Moderator:
Mr. Martin Kellermann, International
Consultant on Standards, Technical Regulations and Conformity Assessment,
Pretoria, South
Africa
(Paper)
(Presentation) |
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Response
Panel |
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Ms. Françoise Rein, Deputy
Vice President, Service Industry, Société Générale de Surveillance, Geneva,
Switzerland
(Paper)
(Presentation)
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Mr. Olivier Audebert, Services
Certification Specialist, AFAQ AFNOR International, Paris, France
(Presentation)
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Mr. Kevin McKinley, Deputy
Secretary-General, International Organization for Standardization, Geneva,
Switzerland
(Presentation)
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Open Debate |
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Plenary Session F: |
Selling the
Promise – Credibility through Branding |
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Moderator:
Mr. Simon Anholt, Chairman, Earthspeak,
London, United Kingdom
(Presentation)
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Response
Panel |
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Mr. Costin Lianu, General Director, General
Directorate for Export Promotion, Ministry of Economy and Commerce, Bucharest,
Romania
(Paper)
(Presentation)
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Mr. Olufemi Boyede, Chief Executive, Koinonia
Ventures Ltd., Lagos, Nigeria
(Presentation)
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Open Debate |
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| Informal Session: |
Trade, Gender and Technical Cooperation
– From Ideas to Implementation |
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Moderator:
Ms. Sabine Meitzel, Senior Officer on
Cross-cutting Issues, Division of Trade Support Services, ITC |
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Saturday, 8 October, 2005 – Morning ( 08:30 – 12:30
hrs) |
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Plenary Session G:
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Financing Service Exports – Is It
Really a Problem? |
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Moderator: Mr. Hari
Sankaran,
Joint
Managing Director, Infrastructure Leasing
& Financial Services Ltd., Mumbai,
India
(Presentation)
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Response
Panel |
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Mr. Slim Chaker, Coordinating
Director, Fonds d’Accès aux Marchés d’Exportation (FAMEX), Tunis, Tunisia
(Paper)
(Presentation)
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Mr. Isidro A. Sobrecarey,
Executive
Vice President,
Trade and
Investment Development Corporation of the Philippines (PhilEXIM),
Manila, Philippines
(Presentation)
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Open Debate |
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Plenary Session H:
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The Need for a Strategic
Partnership – Who Does What? |
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Moderator:
Mr. Peter Walters, Director, Division of Product and Market Development, ITC
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Public
Sector Panel: |
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Mr. Edsel Custodio, Under-Secretary
of State, Ministry of Foreign Affairs, Manila, Philippines
(Paper)
(Presentation)
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Mr. Ricardo Estrada, President,
Corporation for the
Promotion of Exports and Investment (CORPEI), Guayaquil, Ecuador
(Paper)
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- Ms. Francoise Hendy, Director of International Business, Ministry of
Industry and International Business, St. Michael, Barbados
(Paper)
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Private
Sector Panel: |
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Mr. Robert Fournier, Vice-President,
Government Relations Economic Developers Association of Canada, Ottawa, Canada
(Paper)
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Mr. David Mizan Hashim, Veritas
Architects SDN BHD, Kuala Lumpur, Malaysia
(Paper)
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Mr. John Whelan, Chief Executive
Officer, Irish Exporters’ Association, Dublin, Ireland
(Paper)
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Open Debate |
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Plenary Session I:
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Facilitating Decision-Making |
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Introduction:
Ms. Doreen Conrad, Chief, Trade in Services Section, ITC |
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Presenters: |
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- Mr. Stephen Sultana,
Strategy Specialist, Valletta, Malta
Introduction to ITC’s Service Sector Strategy Template
(Presentation)
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- Mr. Friedrich von
Kirchbach, Chief, Market Analysis Section, ITC.
Analysing
Services Trade Flows: The New Services
Component in ITC's TradeMap
(Presentation)
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Closing Session:
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Where
Do We Go from Here? |
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Mr. J.
Denis Bélisle, Executive Director, ITC |
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Saturday,
8 October, 2005 – Afternoon (14:30 – 17:00 hrs)
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| Planning Session |
Trade, Gender and Technical Cooperation
– Priorities and Focus |
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