Executive Forum 2005 

Export of Services: Hype or High Potential? – Implications for Strategy Makers

Argentina

• The Argentine Software and Computer Services Industry: Still an Opportunity? Mr. Virgilio Tedín Uriburu (Pdf 161 KB)
• Argentina: A Case of a Successful Experience in Exports for some Specific Cross-border Services – Mr. Juan Miguel Cassissa (Pdf 208 KB)

Barbados

• The Barbados Experience in Creating and Managing Services Coalition – Ms. Francoise Hendy (Pdf 132 KB)
• The Need for a Strategic Partnership – Who Does What? The Case of the Strategic Partnership between the Government of Barbados and the Barbados Coalition of Service Industries – Mr. Patrick Estwick (Pdf 138 KB)

Botswana

• Botswana International Financial Services Centre - Progress Review and Initiative to Enter the Cross-Border Market for Business Process Outsourcing in Financial Services – Mr. Alan P. Boshwaen (Pdf 149 KB)
• Exporting Environmental Services – A Seller’s Perspective – Mr. Seteng Motalaote (Pdf 128 KB)

Bulgaria

• The High Potential of Health and Beauty Tourism in Bulgaria – Ms. Maria Baeva (Pdf 110 KB)
• Direct or Indirect Export of ICT Services: Two Sides of the (Winning) Coin? The Seller’s Perspective – Mr. George Sharkov  (Pdf 244 KB)
• The Bulgarian ICT Sector – Challenges for Foreign Investors – Ms. Boriana Mintcheva (Pdf 186 KB)

Cambodia

• Trade in Banking Services: The Case of Cambodia – Ms. Sokha Nguon  (Pdf 162 KB)
• Developing Cambodia’s Tourism Sector – Mr. Cambodochine Dao  (Pdf 245 KB)

Cameroon

• Trade in Services in Cameroon – Mr. Zephyrinus Fru Chi  (Pdf 138 KB)

China

• The Importance of a Strategic Partnership – Mr. Zhenge Zhao  (Pdf 126 KB)
• How Should We Promote Services Exports - An Example of Tourism Development in Guizhou, China – Ms. Li Yi (Pdf 118 KB)

Colombia

• Proexport’s Actions, Services for Entrepreneurs – Ms. Mary Amalia Vasquez Murillo (Pdf 141 KB)

Cuba

• The Development of the Exporting of Professional Services: A Challenge for the Government and Cuban Companies – Ms. Olena Navas Perez  (Pdf 313 KB)
• How to Export Medical Software: Defining a Strategy – Mr. Luis Alberto Marin Llanes (Pdf 149 KB)

Ecuador

• The Need for a Strategic Partnership – Who does What? – Mr. Ricardo Estrada  (Pdf 121 KB)
• Getting the Most of the Tourism Dollar – Mr. Richard Hall  (Pdf 168 KB)
• Exporting Environmental Services – Ecuador and the Carbon Market – Mr. Richard Moss-Ferreira  (Pdf 169 KB)
• Export of Information and Communications Technology Services - Still an Opportunity? The Experience of Ecuador – Ms. Paola Tania Arevalo Burbano (Pdf 127 KB)

El Salvador

• El Salvador’s Export: Services Exports – Mr. Aldo Vallejo  (Pdf 221 KB)
• Exporting Business and Professional Services – The Case of El Salvador – Ms. Silvia Cuellar (Pdf 131 KB)

Ghana

• Selling the Promise: Credibility through Branding - The Case of Ghana – Mr. Collins Boateng (Pdf 186 KB)
• Exporting Business and Professional Services: Exporting Solutions, Ghana’s Experience – Mr. Osei Boeh-Ocansey (Pdf 176 KB)

Grenada

• Value-Based Tourism – Getting Most of the Tourism Dollar Grenada’s Experience – Ms. Sally-Anne Bagwhan Logie (Pdf 142 KB)
• Services Exports – The Case of Temporary Migrant Workers Grenada’s Experience – Mr. Aaron Moses (Pdf 119 KB)

Laos

• Essentials of Logistics Services in Laos – Ms. Khemmani Pholsena (Pdf 146 KB)
• Developing Private Sector Services with the help of National Chambers and Industry and Business Organisations in Laos – Mr. Oudet Souvannavong (Pdf 138 KB)

Lesotho

• Exporting Professional Services – Lesotho’s Case – Ms. Sekone Masia (Pdf 111 KB)

Malawi

• Constraints to Service Sector Development in Malawi – Mr. Gershom Jere  (Pdf 125 KB)
• Export of Services: The Malawian Experience – Mr. Chancellor Kaferapanjira  (Pdf 147 KB)
• Exporting Environmental Services – The Buyer’s Perspective – Mr. Tikhala Chibwana (Pdf 137 KB)

Mauritius

• Export of Financial Services – A Seller’s Perspective – Mr. Sunil Banymandhub  (Pdf 143 KB)
• Business Process Outsourcing – A New Name for Old Business – Mr. Paul Halpin  (Pdf 139 KB)
• Mauritius National Export Strategy for Services: A Case Study – Ms. Brinda Chiniah (Pdf 130 KB)

Mexico

• Information and Communication Technology Services: A Growing Opportunity – Mr. Jose Luis Ceballos (Pdf 150 KB)

Morocco

• Issues and Commercial Realities Confronting Morocco’s Efforts to Export Services – Strategic Options – Ms. Elharrane Lalla Mérième (Pdf 113 KB)

Namibia

• Exporting Information and Communication Technology Services: Still and Opportunity? Namibia’s Experience – Ms. Vee Maharaj (Pdf 113 KB)

Nicaragua

• The Need for a Strategic Partnership – Who does What? – Mr. Roberto Brenes (Pdf 143 KB)

Philippines

• Coalition-Building in the Philippines: Who Does What When? – Mr. Edsel Custodio  (Pdf 176 KB)
• Exporting Information and Communication Technology Services – Ms. Emma V. Teodoro (Pdf 135 KB)

Romania

• Credibility Through Branding in Global Outsourcing –The Experience of Romania – Mr. Costin Lianu (Pdf 151 KB)
• Exporting Transport and Logistics Services -The Case of Romania – Mr. Stefan Popa (Pdf 141 KB)
• Exporting Information and Communications Technology Services – Still an Opportunity? The Experience of Romania – Ms. Andreea Cios  (Pdf 126 KB)

Sri Lanka

• Sri Lanka’s Experience in Promoting Professional Services in the International Market – Mr. Brian Angunawela (Pdf 161 KB)
• Value-Based Tourism – Getting the Most of the Tourism Dollar - A Sri Lankan Perspective – Mr. Prema Cooray (Pdf 290 KB)

Swaziland

• The 2010 World Cup and the Opportunities for Swaziland – Ms. Zodwa Mabuza (Pdf 184 KB)

Thailand

• The Great Potential of the Thai Spa Industry in the World Market – Ms. Unchalee Asavametha (Pdf 135 KB)
• The Great Potential of the Thai Spa Industry in the World Market – Ms. Charatsri Suwannatap (Pdf 150121KB)

Tunisia

• The Service Sector – An Opportunity for Development and International Competitiveness for Developing Countries - The Case of Tunisia – Ms. Shéhérazade Belaiba Berrehouma (Pdf 130 KB)
• The Promotion of Services Exports in Tunisia - Presentation of a Success Story: FAMEX – Mr. Slim Chaker (Pdf 140 KB)
• Export Dynamics - The Service Sector in Tunisia – Ms. Najoua Rifi Gharbi (Pdf 179 KB)

Turkey

• FDI and TNCs in Turkey (Especially in Services) – Mr. Mehmet Ali Erdem (Pdf 573 KB)
• Construction, Engineering and Turnkey Services – Building from the Bottom Up – Mr. Rasit Ünüvar (Pdf 151 KB)

Uganda

• The Status Of The Services Industry In Uganda And The Country Progress In Promoting Service Exports – Mr. Tindyebwa Amos (Pdf 204 KB)
• Business Process Outsourcing – A New Name for Old Business? – Mr. Abubaker Luwaga  (Pdf 143 KB)

Vietnam

• The Need for a Strategic Partnership in a National Export Strategy for Services – Viet Nam’s Experience – Mr. Hung Duong Duy  (Pdf 135 KB)
• Designing a National Services Export Strategy for Vietnam – Ms. Pham Chi Lan  (Pdf 336 KB)

Zambia

• Quality Management for Services – An Exploratory Outline – Mr. David Chakonta  (Pdf 180 KB)
• Issues and Realities Confronting Zambia’s Efforts to Export Services: A Focus on Tourism Services and Mode 4 – Mr. Justin Machila  (Pdf 403 KB)