It’s been a terrific formula but very few developing
countries have taken that over. Why do you think that is?
Arguelles: It all depends on the type of government that
you have and on the type of private sector you have – on the
productive side or on the industrial side, but also on the
financial side. I would suggest to all our friends who might be
thinking of the Mexican experience, that if we had done this
five years ago, it probably would not have worked. It worked in
1986 because in that year the conditions in Mexico were, I
think, very favourable for a project like this. I also have to
say that 15 years later we are reviewing this model, because now
we have a very open economy, an economy which is part of the
global environment, we have a lot of free trade agreements, we
are completely in partnership with the US and Canada, and we are
finding that our private banks – both Mexican and foreign
banks – are being efficient, they have funds and they are
willing to enter the private sector again.
Do you think they have been educated by the way that
Bancomext has operated?
Arguelles: Definitely. I would say that is part of what a
development bank or a government institution should do.
Sometimes a government has to intervene in the economy to give
an example or to lead on a specific strategy, and once it has
achieved that goal it should retire. We have been thinking of
various scenarios, and probably within the next 15 to 20 years
perhaps Bancomext as an institution will go out of the business
of trade finance and become only a TPO. Who knows? Right now
what the free economy shows us is that on the financial side
there are a lot of competitors and lot of players that could be
equally efficient at providing funds to Mexican exporters, but
as long as there is a niche for Bancomext to finance SMEs, we
will continue doing so.
What do you do as a TPO in Bancomext?
Arguelles: I would say our experience in export promotion
has also been very successful because we are a fully fledged TPO.
On the financial side, we provide working capital, we provide
funds for investment projects, we finance sales and exports of
goods, we also have risk capital. If you think from A-Z what a
company needs in terms of financial services, we have it. With
regard to trade promotion activities, we have 43 offices all
over the world, we have information services, counselling,
training, a design centre. We provide funds for quality and ISO
9000 certification. Every year we help more than 2,000 SMEs to
participate in the best international events and trade fairs all
over the world. When you think about a one-stop, a front desk or
a single window job for an SME that wants to export, Bancomext
has it all. That’s why I would say our private sector has been
very positive about us and the work we have been doing.
What is the financial structure?
Arguelles: We charge for some of our services – not the
full cost. We subsidize most of our services. But about five
years ago we started charging for everything that we provide:
photocopies, market studies, etc. It has helped us to try to run
our TPO as a business and it has also helped our private sector
to ask us for higher quality and better service. Our annual
budget is around US$ 60 million. This year we will
probably receive about US$ 4 million for the products
and services we provide. We have a goal that in six years we
should recover about US$ 10 million for products and
services, around 15% of our total budget. That also puts
pressure or provides incentives for our people to provide better
quality and service.
Many participants in the Executive Forum have spoken of the
advantages to be gained from running a TPO as a business.
Bancomext doesn’t require its TPO activities to recover all
their costs or turn a profit. Do you reject the business model?
Overall our institution is run as a business because we
compete with other commercial banks in Mexico. The TPO within
Bancomext has been very aggressive for the last 10 years to run
its whole operation in a businesslike way – to have
measurement of all results – and I think it can be done. It is
just a matter of trying to establish your mission, your vision,
and your strategic objectives very precisely. Definitely decide
on quantitative and qualitative targets and be able to measure
them. What is sometimes frustrating is that everyone wants the
organization or the TPO to be run as a business, but since you
area a government agency, they also ask for a lot of reports, a
lot of paperwork to be done. You have to cope with that and
balance the results against the other activities you have to
carry out.