It is safe to say that a year ago or so, e-trade,
e-commerce or any word beginning with this ubiquitous letter of
"e" was perceived as a bit of fashion and a desire to
promote the image of an industrial group. So EGS group decided to be a
part of the game and early in this year built up E-Park. The initial
desire was simple and meant to be quickly attainable; we would build
an e-trade site, mostly in B2B, and our shareholders would trade both
within the confines of our domestic market and outside of it. At the
time the confidence was well founded. Our basic strategy was not to be
a pure player; we would not be one of those Internet start-ups with a
clever looking business plan but nothing else to show. Accordingly we
would not try to build up a community from scratch because we already
had a strong one. EGS group which is formed by 400 plus companies
mostly in textile industry proved itself in the past as a powerful
working community and had some real and basic requirements from
Digital Economy.
But immediately after the start it was quickly
realized that what was initiated were not beginning of a mere new
business but the opening of the proverbial Pandora’s Box with full
implications to follow.
First of all it was discovered that Internet’s
easy to implement and easy to finance solutions were not for serious
business models. Internet was not the magic cure for all illnesses as
trumpeted by the media. The reality was that the emerging business
model should be both capital and high-grade labor intensive.
Second truth was a bit harder to swallow; the world
was not yet ready for large-scale e-trade applications, because both
the business models and the tools were still in the experimenting and
development phases. Off-the-shelf applications (as the word processor
software we are using today) were not created yet. It was as if we
were in the early years of twentieth century in the car industry, when
cars with electrical, steam or combustion engines were strolling on
the roads side by side. To give more credibility to the same
comparison the products we have to use was all hand made, thus costly
and not so reliable.
We began to think about our options. Always with
the car’s industry’s metaphor it was as if one of them was to
stick with the well-tried horse carts, the other to risk our necks
with the newly invented motor cars. You may easily guess what was our
final choice...
Because,
the change, which is to come, is much more radical
then anybody might guess just a couple of years ago. For the business
in general, in ten years from now on, the questions genuinely we are
asking to ourselves such as "should we have to adopt a strategy
of export in Internet" etc. will be irrelevant. They will be
similar to the ones such as "should we have to have electricity
in our factory?" or "should we need a road to access our
warehouse?" Internet is bound to be one of the major constituents
of infrastructure landscape of tomorrow. Nothing will be done without
it in the same time it won’t be more important then the other
infrastructure elements. Most probably even the name (Internet) will
be gradually lost and there will be no major player which is not fully
integrated to Internet. As today there is no major factory in the
world, which is not integrated to the power grid.
Hearing all these one may wonder (rightly) why I am
not coming to the point in Export Development in the Digital Economy.
Even if this is a rightly asked question the fact remains that export
is only a special case of the trade in general. And if not today, our
wishes is so that in near future mostly thanks to internet,
differences between domestic and international trade will blur and we
will have a completely open trade environment.
Till now we set our final destination and some of
the general difficulties relevant to the field. We supposedly know
where we have to be in ten years time. But from here to there the road
goes through uncharted ground. That’s why E-Park decided to obtain
some valuable know-how from strategic partnerships with multinational
companies and decided on a gradual approach. This means the decision
is made on a road map with rather small deliverables in logically
short intervals. But the urgency of the matter obliged us setting many
different goals. In other words we are meant to fight in many
different fronts at a time. We can name below some of them. As you
will notice a couple of them will be easily attainable, others will
need long years for implementation and total coverage.
- First of all we need to build up electronic integration inside
the single companies. This makes it necessary sometime to supply
and implement hardware, software, networking, training etc.
- Our shareholders need a basic Internet infrastructure. E-Park is
building a backbone and becoming an ISS.
- At the same time these companies have to have some kind of
initial integration between them throughout E-Park portal.
- The same portal has to provide a trading platform between
companies with different levels of electronic automation. Although
not a perfect e-trade model this will provide at least to some of
our shareholders the possibility to experiment with the concept
and a gradual adoption alternative.
- E-Park portal will provide content both in English and Turkish.
It will try to provide as much information as possible not only to
shareholders but also to anyone fluent in one of these languages.
With the additional help of our databases and intelligent query
facilities we will provide an important advantage for exporter
within EGS.
- The Portal will also contain bilingual home pages and catalogues
of the shareholders to help their export activities. They will
obtain easy access to outside world.
- The portal will provide basic auction and trading facilities.
They will be developed with time both in extent and dept.
Tomorrow’s world will be a place where the
concept of integration will be the major paradigm. There remain huge
obstacles and only few of them are related directly with Internet
technologies. Because the necessary level of integration will force us
from factories shop floors to trade houses, from custom offices to
governments to think differently and to do business differently. The
challenges ahead are not only technological but also political,
managerial and psychological. As we said above there are very few
export only problems. When the governments brake the trade barriers,
when the banks handle payments securely between the countries in
internet environment, with the current level of development of the
translating software when it would be possible to translate from one
language to any other easily and reliably all we are trying to
implement in EGS group will effect directly our export activities too.
And these developments are only years ahead not decades as some
pessimists might argue.
When the right moment comes, EGS will be ready and
it will have a fully functional Internet infrastructure to help its
export activities as well.