Discussion Brief for the Export Strategy-Maker
Colombian Network for
Export Promotion and Development
The present document briefly
describes the structure of the institutional set-up for export
promotion and development in Colombia. To that effect it starts by
describing the leading public sector institutions. They
represent, in fact, the core of the institutional framework within
which export promotion and development take place. In this regard, it
must be pointed out that after completing the lengthy observation
process required to prepare this paper it has been concluded that
co-ordination is quite developed within the network as a whole, but
one point should not be forgotten: IT HAS TAKEN 35 YEARS TO DEVELOP
SUCH NETWORK AND SUCH GOOD CO-ORDINATION. The initial description
is followed by a short reference and mention of the export
procedures.
Subsequently, the paper describes
key aspects of export promotion: trade information, other export
promotion activities and instruments, export financing and credit
insurance, quality management, and transportation and
logistics. For each of these subjects, a description of the
particular instrument and institution is made, and a clear reference
is made to inter-institutional and functional co-ordination.
To complement the above there is a
detailed reference to sectoral bodies and their
functions, and a description of the actions being undertaken with the
precise objective of supporting SMEs. This part
concludes with a mention of investment promotion
activities (which could be considered conducive to export
development), but which unfortunately are very weak in Colombia.
Special reference is made to three
important "success stories" which could be considered as
"best practices", and consequently might be adopted, with
due adjustment, by other countries. They are the following:
- The CARCES (Comités Asesores Regionales de
Comercio Exterior), which are fully described in Annex 2
- The EXPOPYME programme, to a great extent similar
to some practices adopted in Spain and Mexico, which is already in
the process of being copied by other Latin American TPOs with
assistance from PROEXPORT COLOMBIA
- The establishment of "export plans" as
a requirement to obtain technical assistance and guidance from
PROEXPORT COLOMBIA. This has significantly increased the
effectiveness and impact of the institution.
In order to facilitate the work of
the reader, there is a "Glossary" (Annex 1), with the short
form of the names of every institution or instrument, a brief
description of the same in the English language, and the official name
of the body or tool in Spanish.
2. Leading public sector
institutions
The highest echelons of the
Colombian structure for foreign trade promotion are represented by the
following bodies:
- The CONSEJO SUPERIOR, chaired by the President of
the Republic, and including the following Ministers: Foreign
Trade, Foreign Affairs, Finance, Economic Development,
Agriculture, Mines and Energy, Transport, and Environment. Also
the General Manager of the Central Bank and the Head of the
Planning Department. Other people (such as the CEO of BANCOLDEX,
PROEXPORT COLOMBIA and DIAN) can participate in their meetings on
invitation. The CONSEJO SUPERIOR is the organ responsible for
designing the country's foreign trade policy and for defining
guidelines for all the participating institutions. It is most
useful for co-ordination purposes. The CONSEJO SUPERIOR meets
approximately once every quarter.
- The COMISION MIXTA, which was established with
the original purpose of serving as a co-ordination forum between
the private sector and the authorities, and as a mechanism for
exchange of ideas, points of view and strategies concerning
foreign trade in general. It was also intended as a tool to
perform follow up activities regarding the execution of policies,
plans and programmes concerning foreign trade. The COMISION MIXTA
was very important in the past. However, the present Government
has diminished its importance, and it has called only three
meetings during the last three years (in spite of the legal
mandate to call on it every three months). Today it mainly serves
to endorse Government decisions on particular foreign trade issues
which are presented to the COMISION as a fait accompli. It
has been substituted de facto by frequent and very active
meetings between the MINISTER and the pertinent representatives of
the private sector. This has in fact created a good although
informal co-ordination tool, and is working in a very effective
and convenient manner.
Notwithstanding the operational
deficiencies it might show today, the COMISION, it is worth
mentioning, is chaired by the MINISTER, and has a flexible
composition. To this effect, the CONSEJO SUPERIOR must define the
sectors (no fewer than five) which should be represented at the
COMISION MIXTA. The sectoral institutions in those sectors then
present lists of three candidates to occupy a seat at the COMISION,
and one from each list is selected.
- There is a Committee for Customs and Foreign
Trade, which formulates recommendations to the CONSEJO SUPERIOR
and to the MINISTER. It is composed of the Deputy Ministers of
Foreign Trade (Chair), of Finance, of Economic Development, of
Agriculture, of Mines, the deputy chief of the Planning
Department, the General Director of Foreign Trade at MINCOMEX, the
CEO of DIAN and the two Advisers to the CONSEJO SUPERIOR.
- An important complement to the above is
represented by CARCES (Comités Asesores Regionales de Comercio
Exterior, as noted above), an institution created in 1991, which
remained dormant until two years ago when its bodies were given a
significant boost. The CARCES aim at bridging an important gap
existing between the capital of the country, where the government
is centralized, and the different regions and states. As such, the
individual Committees are very important and significant for
planning and co-ordination purposes. For a comprehensive
description of this institution see Annex 2.
- MINCOMEX, created 10 years ago, which constitutes
the top foreign trade authority. Gradually, it has gained
importance and support, and is considered by the business
community as a very positive tool, in contrast to the situation
prevailing before its establishment. Previously, the Ministry of
Development's foreign trade responsibilities, were shared with the
Ministry of Foreign Affairs. Due to the many obligations and
responsibilities of the Ministry of Development, not enough
attention was given in the past to foreign trade problems, and
there was lack of clarity between the two Ministries regarding
negotiations abroad. Today, MINCOMEX is the sole organization
responsible for trade negotiations, without any involvement of the
Ministry of Foreign Affairs. The concentration of responsibilities
at MINCOMEX has been most beneficial to the sector. MINCOMEX has
recently absorbed the Foreign Trade Institute (INCOMEX) which was
responsible for operational aspects such as authorization of
licences, granting of incentives, etc.
In order to achieve relatively
close co-ordination, the MINISTER or his/her delegate are members of
numerous Councils and Committees. However, given the number of these
bodies, it becomes increasingly difficult to exercise such
co-ordination.
Linked to MINCOMEX are the
following bodies:
- BANCOLDEX, created in 1991 as a mixed economy
body, carries out all the activities related to a bank. Its
capital originates from funds accumulated by PROEXPO, which was
the export promotion institution created in 1967 to be responsible
for both the financial and non-financial promotional activities.
Aside from its credit-granting responsibilities, BANCOLDEX has
been given the responsibility of providing the financial resources
required for export promotion. To this effect, a trust fund (FIDUCOLDEX)
was created in 1992.
- FIDUCOLDEX is an institution established with a
majority financial holding by BANCOLDEX, and a minority
participation by the main sectoral bodies, and the Chambers of
Commerce. It is responsible for administering the resources
allocated to cover export promotion activities through PROEXPORT
COLOMBIA. FIDUCOLDEX does not carry out any promotional
activities, but is exclusively devoted to the provision of funds.
As such, its CEO participates in the BoD of PROEXPORT COLOMBIA,
without voting rights.
- PROEXPORT COLOMBIA is the focal point for export
promotion and development. It has an Advisory Board composed of
the MINISTER (Chair), the CEO of BANCOLDEX, two representatives of
the President of the Republic, and two representatives from the
business sector chosen from lists presented by the main sectoral
bodies.
- The other important body in relation to foreign
trade is the DIAN, responsible for all operational matters related
with taxes and customs.
- The other Ministries, such as Agriculture, Mines,
and Development, which should be concerned with foreign trade
promotion and are closely connected with export
promotion/development, are quite passive in this regard and are
not deeply involved. Everything seems to have been left to
MINCOMEX.
3. Export
Procedures
In order to make custom procedures
easier, DIAN started Project SIGLO XXI some time ago. This programme
aims to facilitate and simplify all custom activities through
systematization of the various steps, and establishment of a mechanism
that will allow all custom operations to be carried out through the
Internet. So far, and in order to reduce the red tape affecting export
operations, DIAN has established simplified procedures benefiting
large exporters – known as "enterprises with a highly developed
export activity". The new system will benefit all exporters
across the board. On paper, the export procedures are simple:
- Registration with MINCOMEX as exporter. However,
demonstration of such registration is not required by DIAN when
carrying out an export operation.
- Presentation of a commercial invoice and an
export declaration to be approved by DIAN. If approved, shipment
can be made.
- If appropriate (see below), special approval by
other entities.
- Inspection of merchandise on a random basis.
In addition to the above, if the
export item falls under any of the international preferential schemes
which require a certificate of origin, this document is issued by
MINCOMEX, in spite strong objections by the Chambers of Commerce.
Although the above may seem an easy
process, it involves a fairly large number of steps and delays. It is
expected that with the new electronic procedures, the number of steps
that must be satisfied today in order to process an export shipment
will fall from 12 to 3. In addition to simplification of procedures,
most customs processing is expected to take place through the
Internet, which will also make life easier for Colombia's economic
actors. The simplification of procedures and their full incorporation
into the Internet will also improve the speed and accuracy of
statistical information. At the same time, the system has been
conceived to provide improved control practices and increased
transparency. It must be pointed out that all operations with customs
must be carried out by registered intermediaries. Individual companies
cannot carry out these tasks directly.
The linking of export procedures to
the Internet will represent a very significant advance over the
existing system. It must be recognized that DIAN has adopted a very
positive attitude with regard to the business sector. It has created a
number of "concertation or harmonization groups or forums"
to discuss various problems. This practice has led to a frequent and
constructive dialogue between the custom authorities and the users of
its services.
However, there is a notorious lack
of co-ordination between DIAN and several other bodies which must
approve the export of particular products, mainly:
- emeralds and other precious stones
- live animals
- fish (dead or alive)
- vegetable products and plants
- glands and organs of human origin
- pharmaceutical products
- food
In the case of these products, when
an export is going to take place, the interested party must address
the pertinent body, and there is no effort to coordinate the
activities of the various institutions.
In addition to the promotional
activities described elsewhere, a few other instruments aim at
stimulating export development and are handled today by MINCOMEX. For
many years they were the responsibility of the old INCOMEX. These
specific tools operate when the exports actually take place. They are:
- CERT: this certificate is intended to be used in
the payment of various taxes. It is granted as a percentage of the
FOB value of exports, and is applicable to a selective list of
products and markets. The percentage varies according to the
product and destination. CERT is granted on the basis of the
"export declaration" approved by DIAN. There is a rather
complicated and lengthy process before the funds are collected.
The participating entities, in addition to MINCOMEX, are the
Ministry of Finance and the Central Bank, both of which maintain
close co-ordination for this purpose.
- PLAN VALLEJO: this is a mechanism established
many years ago, to allow the temporary import of raw materials,
components and equipment, without involving the payment of import
duties and other charges. The process is based on an export
programme in which clear indications are given of the items to be
imported, as well as the goods that will be exported. The
mechanics of the process seem to be rather complicated, but
companies learn fairly quickly how to take advantage of it.
Imports and exports are assessed by unit and not by value; the
control is exercised by MINCOMEX, and DIAN only intervenes if the
plan is not implemented. This programme has been very beneficial
to the development of foreign trade, and has led to significant
volumes of import substitution.
- TRADING COMPANIES: several years ago there was a
special programme to stimulate the creation of trading companies.
The incentives provided at that time were very significant and led
to a number of abuses until they were abolished. Today there are a
few tax incentives to be obtained by channelling the export
through a trading company. The incentive is not very important in
actual practice. In fact, exports handled by these companies
account for only some 10% of total exports. However, it should be
noted that the number of trading companies registered in the past
two years has increased significantly in relation to previous
years.
- FREE ZONES: this instrument was widely promoted
and used a few years ago. It was expected to be a total success.
However, existing zones are not completely full. Many are occupied
at less than 30% capacity. Free zones have proven to be a good
instrument for sales to the local market, and not so much for
export to third countries. Given the facilities granted for
imports today, such as the PLAN VALLEJO mentioned above, the
operation of a free zone does not offer a really interesting
option.
For co-ordination purposes, an
agreement between MINCOMEX and DIAN covers consultations and changes
in the regulations affecting these promotional instruments.
4. Trade information
As in most other countries, trade
information is provided by a wide number of entities. In Colombia, the
bulk of this function has concentrated around PROEXPORT COLOMBIA,,
which has developed very sophisticated information systems taking
advantage, among other things, of the facilities offered by the
Internet. In fact, in order to make life easier for exporters, there
are two main alternatives: to visit the "Information Centre"
at headquarters, or to go through the web site created by the
institution. In the four cities outside Bogota where there are local
offices of the TSI, exporters can also visit the information centre.
A significant effort has been
deployed throughout the whole country to make known the existence of
the information service and to train users, either directly or through
the Internet. Since the dissemination seminars started some time ago,
the number of consultations have increased at least threefold. The
seminars have been launched in cities outside Bogota through the local
Chambers of Commerce, the local offices of PROEXPORT COLOMBIA or
MINCOMEX, through the CARCES, and through certain regional
organizations. This has developed close cooperation and co-ordination
between all these institutions.
Each Information Centre has the
purpose of serving as a filter and guide to the visitor. Specialists
at the Centre listen to requests and guide visitors to their proper
destination. In addition to a number of standard services at each
Centre, a few officers of MINCOMEX serve the same purpose in respect
of the functions implemented by the Ministry.
Data fed to the system originates
from a number of sources, both local and foreign. Extensive use is
made of international data banks, information provided by the offices
maintained abroad by PROEXPORT COLOMBIA, and local sources such as
DIAN and DANE, responsible in general for compiling foreign trade
statistics. Good co-ordination has been achieved between the
participating institutions, and an advisory committee meets once every
month to discuss relevant matters. Since the committee includes
private sector representatives, the information service is constantly
adjusted to satisfy the needs of the sector.
At the TPO level, trade information
activities are carried out under the direction of the Trade
Information Division of PROEXPORT COLOMBIA. The main items of
information are:
- INTELEXPORT, or market intelligence, through
which a wide variety of information items are supplied. Access to
the service at the Centre or through the Internet is free of
charge. The service so far includes data on 52 countries, export
guides to 23 foreign markets, and 16 detailed market analyses. The
number of these items of information is increasing progressively.
- ALERT SERVICE which automatically sends
information to exporters regarding potential buyers who have shown
interest in their products (through consultation of the site).
- POTENTIAL PRODUCTS which provides information
about foreign demand for products that could be exported from
Colombia. Through a number of selection procedures it is possible
to arrive at a conclusion regarding the best markets for a given
product.
- PROFILES ON REQUEST can also be prepared upon
demonstration by an exporter that he/she has a real exportable
product. This item might include field research through the
offices abroad.
Access to all these services is free
of charge, but there are plans to start charging for some of them.
DIAN has been working for a number
of years on the design of another information service, SIEX. The
system will offer detailed figures for imports, exports and trade
balance since 1998. Figures on exports, however, originate with the
DANE. The system provides FOB and CIF values in dollars, as well as
net weight. Values are grouped in accordance with international
classifications, or in accordance with statistical groupings of the
customs book. They can also be examined by country, economic
groupings, and other criteria. No time series are presented, and for
comparison and analysis purposes the time sequences must be built by
the users. In addition to this Internet service, the users can obtain
ad-hoc information through the DIAN information Centre.
One area which remains rather in a
vacuum is related to international prices. No one has undertaken a
serious effort to collect and disseminate this information in an
intensive or systematic manner. Perhaps the only exception is the
CORPORACION COLOMBIA which handles prices of agricultural products
(see end of Section 7).
5. Other export promotion
activities and instruments
By definition, export promotion
activities are concentrated around PROEXPORT COLOMBIA, which is the
official body responsible for their implementation. However,
throughout its existence (and that of the previous body PROEXPO, which
had similar responsibilities) significant changes have taken place in
the manner in which its responsibilities are discharged. Within
PROEXPORT COLOMBIA, and in order to rationalize more the use of
resources and increase impact, the potential 'universe' has been
divided in four "macro-sectors", as follows:
- Agro-industry: flowers and plants; agricultural
products; agro-industrial products; cattle; poultry; fishing.
- Manufacturing: metal engineering products;
metallurgy; spare parts; electrical and electronic equipment;
furniture and other wood products; chemical and pharmaceutical;
plastics; rubber; packaging material; minerals; building material.
- Clothing: textiles; garments; leather and its
manufactures; shoes.
- Services and entertainment: services; software;
editing; printing; teaching material; gifts; handicrafts; toys;
sport articles.
As an important step towards
rationalizing the use of the services offered by PROEXPORT COLOMBIA,
it has been decreed that in order to receive assistance from the
promotional body (except market and transportation information), the
interested enterprise must prepare an "Export Plan". Without
such a plan it is impossible to receive any assistance, even in the
offices that the TSI has established in foreign countries. Since this
requirement is strictly applied, to facilitate the observance of this
practice, PROEXPORT COLOMBIA provides assistance in the co-ordination
and preparation of the export plan. To this end, the procedure starts
with the preparation by the manufacturer, of a draft export plan
(following a pre-defined pattern). Subsequently, the plan is submitted
to scrutiny, as follows:
- The enterprise, together with the officer
responsible for the corresponding macro-sector, must verify and
validate the information on market potential. This is done with
the aid of the INTELEXPORT mechanism.
- Additionally, the export plan must be verified
and approved by the corresponding office abroad, and/or by the
regional local office.
- The export plan can suggest assistance in the
following fields:
- participation in trade fairs;
- membership at trade missions;
- technical assistance for some activities such
as improved product design;
- assistance for quality certification;
- export logistics, and other topics.
- Surprisingly, export plans are not used or
required as a basis for obtaining export credit from BANCOLDEX, in
spite of the close relationship between the two institutions.
- Once agreed, the resources are allocated after
approval by the President of the support institutions. Up to 50%
of acceptable expenditures can be covered.
- Each activity is evaluated independently, and at
the end of each year an examination is carried out of the results
obtained.
- Resources are provided for two years. However,
the coverage of the second year is conditional on the achievement
of targets established for the first year.
- If during the initial six months the enterprise
has not carried any of the foreseen activities, the plan is
automatically cancelled.
The promotional programme is carried
out in close cooperation with other institutions, such as MINCOMEX,
BANCOLDEX, DIAN, Chambers of Commerce, sectoral associations, and
private consultants. PROEXPORT COLOMBIA here fulfils an important co-ordinating
and catalytic role. The support institution has indicated that it does
not want to delegate supervision and co-ordination of export plans to
sectoral bodies. It wants to maintain them open to enterprises which
might not be members of those sectoral bodies. However, since the
export plan applies to a single institution, there is no formal
co-ordination mechanism aside from the frequent meetings carried out
between the macro-sector staff and the enterprise, with the occasional
participation of third parties as necessary. The mechanism of Export
Plans has been very well received by the users, since they have
realized that the systematization and organization of activities
around a plan are extremely beneficial to the enterprise. From 300
enterprises which initially participated in the programme in 1998, the
number of companies involved in 2000 went up to 1,300, indicative of
the increased interest shown by the business community.
Aside from individual export plans,
the other system adopted by PROEXPORT COLOMBIA is known as
"Special Programmes". In essence this follows the same steps
and procedures of the Export Plans, but instead of covering a single
enterprise it extends to a varying number of companies with common
interests, with a maximum of 15 enterprises. Although this is also an
interesting approach, in several instances it has failed due to the
jealousy and poor attitudes of some of the companies involved.
It should also be mentioned that
PROEXPORT COLOMBIA does not participate in the provision of technical
support regarding design matters. This issue is covered entirely by
private consultants.
The services of PROEXPORT COLOMBIA
are concentrated in Bogota. However, the body has regional offices in
four of the main cities (Barranquilla, Cali, Cúcuta and Medellin),
and works with the Chambers of Commerce in other locations. Abroad it
maintains 15 offices in key locations, with an emphasis on markets
that are considered as priorities: in neighbouring countries (Quito,
Lima and Caracas); in other Latin America cities (Santiago de Chile,
Sao Paulo, Guatemala City and Mexico City); in North America (Miami,
New York and Toronto); in Europe (Madrid, London and Hamburg); and in
Asia (Taipei and Tokyo). In addition to the normal duties carried out
by these offices, they are responsible for validating the Export Plans
presented by exporters in support of their request of promotional
services. As mentioned before, if the plan has not been approved by
the pertinent office, nothing can be obtained from the other divisions
of PROEXPORT COLOMBIA.
In order to expand the services of
the support institution in other countries, an agreement was signed a
number of years ago between MINCOMEX and the Ministry of Foreign
Affairs, designed to permit and stimulate cooperation from diplomatic
staff posted abroad. However, it cannot be said that the agreement
operates effectively: much depends on the attitude of the Ambassador,
and in most cases staff are not really committed to export promotion
and development.
6. Export
financing and credit insurance
@Since 1991, export financing has
been led by BANCOLDEX, which acts both as a first and second level
bank. Prior to the creation of the Bank it was PROEXPO who provided
the bulk of export financing, acting always as a second floor or
discounting bank. It should be noticed that PROEXPORT COLOMBIA does
not get involved in any manner in financial subjects. This is a
drastic change from the situation prevailing before the creation of
BANCOLDEX, and is justified taking into consideration the need to have
a specialized body covering financial matters.
BANCOLDEX is rather keen on advising
exporters on matters related to financing of their export business.
This attitude is very positive and encourageable. The Bank provides
pre-export financing, discount of export documents, and medium to long
term sales coverage. It has increased and enlarged its facilities for
direct operations in order to alleviate the high financial costs
created by other intermediaries.
It works exclusively on the basis of
the credit worthiness of the customer, without much concern to the
feasibility of the export programme as such. Surprisingly enough, for
credit granting there is no formal relationship or co-ordination with
PROEXPORT COLOMBIA, but the CEOs of both institutions are members of
the corresponding BoD of the other institution.
The other entities which actively
participate in export financing corresponds to the entire conglomerate
of banks, finance corporations and similar entities, which are
coordinated through the corresponding sectoral bodies, such as ANIF
and ASOBANCARIA.
In relation to export credit
insurance it is important to point out that the previously existing
company, LA UNION, was liquidated in 1993. Simultaneously, SEGUREXPO
was created, as a joint effort of BANCOLDEX and the Compañia
Española de Seguros de Crédito a la Exportación S.A. (CESCE), each
one having a participation in the capital of slightly less than 48%.
The remainder is held by a number of small shareholders. SEGUREXPO
operates with the technical guidance of CESCE and NSM from Holland. It
provides insurance for export credit, and it covers commercial,
political and catastrophical risks, being the last two categories the
responsibility of BANCOLDEX in representation of the national
Government. It also extends its commercial coverage to internal credit
The company has had a moderately
successful development. It has concentrated mainly on large export
companies, and is covering approximately 5% of the non-traditional
exports, a percentage fairly low in comparison with other countries
where a similar system is in operation.
It maintains close co-ordination
with PROEXPORT COLOMBIA; both institutions are entering an agreement
to establish a data bank on the qualification of foreign customers,
with the contribution of the offices that the promotional body
maintains abroad.
7. Quality Management
The most important institution
regarding quality is ICONTEC, which was created in 1963 as a
non-profit private sector institution. It is the national
standardization organ since 1984, by delegation from the Government.
In its BOD, in addition to 10 representatives from the business
community, it has 5 public sector officers representing the ministries
of Foreign Trade, Development, Mines, Agriculture and Health. It has
also been approved as a certification body. ICONTEC is a member of ISO
and IEC, and of COPANT at the Latin-American level. It also
participates at the Pacific Area Standards Congress (PASC).
It maintains very close relationship
with MINCOMEX and PROEXPORT COLOMBIA. It is a self sufficient
organization, which lives from the contributions of close to 1,400
affiliates and the technical services rendered as well as the work
connected with certification contracts and audits, for which it
charges a fee.
With the recent upsurge and greatest
importance given to quality management at a world level, the
importance and activities of ICONTEC have increased substantially.
Naturally, ICONTEC covers the definition of standards for both the
local and foreign markets, although not all the certification
activities are geared to facilitate foreign market penetration.
PROEXPORT COLOMBIA has maintained
(as a continuation of practices undertaken by PROEXPO in the past) a
vivid preoccupation for quality matters. At the moment it has a
"coordinator" responsible for promoting the certification,
valid at an international level, of companies within quality assurance
systems such as ISO9000, HACCP, BPM and ISO14000. The programme is
implemented through the following main phases:
- Training: a given number of workshops are carried
out periodically to facilitate the implementation by the
enterprise of the recommendations which have been formulated
regarding quality practices.
- Advisory service: advisory visits, carried out
following a previously agreed timetable, simultaneously with the
workshops, with the purpose of solving problems at the company
level.
- Certification: it is performed after the
previously indicated phases have been completed, and is composed
of a pre-audit visit, and subsequently an Audit visit made by the
certifying body. The only three entities recognized for this
purpose by the Colombian authorities are: ICONTEC, S.G.S.
INTERNATIONAL, and BUREAU VERITAS.
The certification process is
relatively expensive in terms of Colombian purchasing power.
Therefore, PROEXPORT COLOMBIA, in addition to disseminating the
advantages of certification, and inducing companies to go through the
certification process, has agreed to cover 50% of the cost of such
process. In addition to using its own resources, it has linked the
activity with other entities. On the one hand, it has taken advantage
of the new programme called "CYGA-Calidad y Gestion Ambiental",
carried out by SENA, together with ICONTEC and with financing provided
by the IADB. The same Bank has also established a programme with
COLCIENCIAS to assist, among other things, in the certification of
large companies. PROEXPORT COLOMBIA works with the above indicated
institutions through a co-ordination committee which meets
periodically. The activities carried out in two years have resulted in
331 enterprises inserted in the certification programme, of which 86
have already received their certification.
CORPORACION CALIDAD is a mixed
corporation created 10 years ago through the joint effort of the
government and 44 private companies, with the purpose of
"coordinating the various economic sectors and to work in
sponsoring, promoting, channeling and catalyzing efforts that will
lead the various organizations to develop and commit themselves with a
concerted movement to favor "quality culture", in such a
manner that it will foster the progress and welfare of the
population." It has as of now 33 affiliated companies and 101
institutional members. CORPORACION CALIDAD has worked very actively in
training and in researching various subjects connected with
productivity and competitiveness. It maintains very close contact and
co-ordination with other bodies working in the quality subject, as
listed in this section.
Another institution which has a
close relationship with quality matters is CORPORACION COLOMBIA, a
mixed economy corporation created through the cooperation of the
private sector and the ministry of Agriculture and the Planning
Department. It was originally established in order to work in the
improvement and supervision of quality matters for horticultural
exportable products and fruits, mainly to the Far East. Today it
concentrates on the same products, but provides all type of
information (including prevailing prices at home and abroad) regarding
domestic and foreign markets. It fulfils an important role in the
quality verification of some export products upon the request and
mandate from foreign buyers, an activity for which it charges a
reasonable fee. It works on a very autonomous manner, with very little
co-ordination with PROEXPORT COLOMBIA. Some officers have indicated
that there is a clear duplication of activities among the two
entities, although there is a representative from the promotional body
at the BOD of CORPORACION COLOMBIA. The other export related body
represented at the BOD is ANALDEX
8. Transportation and
logistics
The Shippers Council created in the
early 70’s is gradually disappearing due to the lack of support from
its members, although it served a good purpose during many years. It
seems that it will be difficult to replace it with a similar body. For
many years PROEXPORT COLOMBIA has been serving a comparable purpose
vis-à-vis the transportation companies, and at the same time it has
established a very good information service on available
transportation facilities and logistics. It also provides advisory
services to new exporters, guidance on the solution of transportation
and logistics problems, and training on various aspects of the
subject.
Information on shipping facilities
(land, sea and air) is provided through a WEB page which is all
encompassing, except for freight rates, which will be included in the
near future. There is close co-ordination with MINCOMEX and also with
transportation companies and sectoral bodies. However, such
co-ordination is carried out on an ad-hoc basis and not on a
structured way with a pre-scheduled agenda. It has been indicated that
through the activities of PROEXPORT COLOMBIA and the pressure exerted
by the same, it has been possible to obtain quite a large number of
more competitive freight rates in both sea and air transportation.
The staff responsible for the
service considers that there are many aspects which still require much
more development, among them the various aspects related to
International Physical Distribution, under the methodology developed
by ITC, which in their opinion has been used only to a very minimal
extent.
9. Support
to SMEs
As many other developing countries,
Colombia is characterized by the abundance of SMEs, whatever
parameters may be adopted to measure their existence. Aside from a few
sectoral bodies which accept SMEs as members, there is ACOPI, which in
theory represents all SMEs from all over the country. Although in the
past ACOPI was fairly active in export promotion matters,
unfortunately today it has lost its importance. In fact, this body
designed the programme EXPOPYME (see below), but was not able to
implement it due to scarcity of resources. The project was transferred
to PROEXPORT COLOMBIA, which has implemented it quite successfully, as
explained below.
ACOPI, for unknown reasons, has
adopted an attitude of remoteness with regards to export promotion and
development. It has concentrated more efforts on the PRODES, which
cover from 7 to 15 enterprises in many aspects, not specifically
related with export development. As defined by ACOPI, PRODES is a very
"pragmatic programme which relies to a minimal extent on studies
and research". They have assisted close to 3,000 enterprises in
the last 3 years, and the programme is fully supported by the Ministry
of Development.
EXPOPYME, implemented by a number of
institutions using PROEXPORT COLOMBIA as a leader, is a programme
geared exclusively to small and medium size enterprises, through which
comprehensive assistance and support is provided in order to assist
SMEs to penetrate foreign markets or to reinforce the position they
have already gained there. Participating institutions are MINCOMEX,
BANCOLDEX, ANALDEX, universities, sectoral bodies and CONFECAMARAS.
The objective of EXPOPYME is to
assist each enterprise in the preparation of an export plan, through
whose implementation the enterprise penetrates foreign markets. The
plan identifies the needs, strengths and weaknesses of the enterprise
and its products, and helps consequently in defining markets,
strategies and activities, within a pre-defined time span, and with
precise export targets. EXPOPYME aims at promoting development of new
products, and the adoption and adaptation of productive processes and
management procedures with a marked export inclination. Therefore the
significant proportion of the training component.
In order to prepare the export plan,
a three phases programme is followed: analysis of the export potential
of the enterprise (30 days); market intelligence (45 days); and
preparation of the export plan (45 days) Simultaneously with these
phases, a selected staff member of the SME is given intensive training
in a programme called "Change Management" which is offered
by 7 pre-selected teaching and training institutions around the
country. PROEXPORT COLOMBIA covers 50% of the cost of such training,
plus a portion of the salary of the person concerned.
Assistance tools offered by the
EXPOPYME programme include:
- Financial and promotional assistance
- Market intelligence
- Trade fairs and missions
- Marketing assistance
- Quality certification
- E-business opportunities
- Direct market contacts
- Assistance in export logistics
- Assistance in packaging and labeling
So far, the programme has assisted
more than 1,000 enterprises during its one and a half year of
existence. Of these, close to 50% have concluded the programme. Their
exports have increased by almost 40%. As indicated by some of the
officers involved in the programme, it will be increasingly difficult
to find adequate SMEs to extend the programme in the future, since it
has almost saturated the local demand for this programme. However,
other people does not agree on these points of view. One alternative
that is being considered for the future is to concentrate efforts in
the creation of specialized trading companies that will assist those
SMEs which have gone through the programme.
The programme works very smoothly
due to the adequate co-ordination existing among the different
participants, and the close supervision and relationships established
by PROEXPORT COLOMBIA with the various participating institutions.
There is also an "Audit Committee", with the following
members: the President of ANALDEX, two of the Principals from the
participating Universities, 2 representatives from the private sector,
and the President of PROEXPORT COLOMBIA. Although it is fairly
difficult to have all the members available for the committee
meetings, it has been possible to follow a pre-agreed schedule,
meeting regularly every Semester; this has proven to be a most useful
instrument.
There is a group of more than fifty
"enterprise incubators" which have been created in many
cities in order to facilitate the creation of new technologically
based enterprises. Usually, they are non-profit entities created by
one of the leading universities, with the support of the Planning
Department and of large industrial groups. The financial support
provided by the founding partners has diminished over the years due to
various reasons, and gradually it has been replaced by the funds
derived from international support bodies, as well as the moneys
collected for services rendered.
The main purpose of these type of
bodies is to facilitate the materialization of manufacturing or
service projects, which their owners or partners cannot implement due
to the costs incurred in the starting period, before the company is in
a position to generate its own funds. Therefore, the incubators cover
almost entirely the administrative and similar expenses for a period
of two to three years, until the enterprise is self sufficient. They
have supported many small enterprises, with an important contribution
to employment generation.
10. Sectoral
bodies
There are numerous sectoral bodies
in Colombia, many of them highly efficient and respected, with only a
few which are not worth these qualifications. It must be pointed out
that most of these bodies experience difficulties, of a financial
nature, in developing themselves into big and significant associations
or chambers. In general, businessmen are reluctant, to some extent, to
contribute with large sums of money to the creation and operation of
these institutions from which, in many instances, do not seem to
obtain any benefit. But many of the existing bodies have survived for
quite a number of years and have developed a number of programmes
which have proven to be really useful to the associates.
As a starting point, it must be
pointed out that for several years many efforts have been made to
coordinate these associations. To that effect, approximately 20 years
ago the "National Sectoral Council" (Consejo Gremial
Nacional) was created by the leading bodies, in order to achieve such
co-ordination. It operates under the rolling presidency of one of the
CEO of the member associations, and meets regularly once a month, or
sooner if the circumstances make it advisable. Given the level of such
Council and its members, it handles only important matters, and
defines policies to be followed by the business sector vis-à-vis the
Government.
From such a Council, a more recent
creation corresponds to the "Inter-sectoral foreign trade
committee" (Comité Intergremial de Comercio Exterior – CICEX),
composed of representatives, at the technical level, from all the
sectoral bodies except ANDI, which is absent for unknown reasons. This
Committee has been very effective in the foreign trade field, since
there is no other pre-established effective co-ordination mechanisms
(aside from the COMISION MIXTA, which does not work in actual
practice, as explained in Section 2 above). In addition to the
co-ordination activities, this Committee serves an important purpose
as adviser to the Government on matters related with international
trade negotiations. It also works actively in obtaining information
from the Government regarding the status of such negotiations, since
there is no specific dissemination mechanism for that purpose. It
depends mainly on the positive or negative attitude of the Minister.
It is also interesting to note that
in spite of these co-ordination and analytical bodies, as well as
other mentioned in this document, a certain "lack of trust"
has been noticed among some of the heads of sectoral bodies, which
explains the fact that in several instances they prefer to work on
their own, and even do their own lobbying abroad, since they do not
fully rely on third parties (including the Government) for the
undertaking of all the actions that they require.
The most important sectoral bodies
are the following:
- ANALDEX is the sectoral body for the exporters.
However, its membership is not as wide as desirable, and for that
reason it has recently enlarged its institutional purpose to
include not only exporters but also importers. In addition to
fairly well known activities normally carried out by associations
of such type, it has devoted much effort to cooperating with the
Government on matters related with competitiveness, and is an
active member of the various committees called by MINCOMEX on this
regard. It maintains very close contact and co-ordination with the
various bodies linked to the Ministry, including PROEXPORT
COLOMBIA.
- The leading and most important private sector
association is ANDI, a very traditional and widespread body
devoted to the defense of the interests of manufacturers. It has
been involved with foreign trade since its creation, and has a
large and well equipped Foreign Trade Vice-Presidency. ANDI has a
very active participation in negotiations abroad and in all
matters related with the creation of adequate framework for
imports and exports.
- It has created 16 committees
(known as "chambers"), 14 of which cover manufactured
products and 2 cover service sectors. Members of these committees
must pay a special quota to the committee, in addition to the one
paid for their regular membership at ANDI. The committee have a
federal character, and concentrate their actions on training,
technology transfer, and generating increased added value to the
products being manufactured.
- One interesting case of those
committees is the one covering the metal engineering industry. Due
to problems experienced by many companies in that industrial sector
(attributable to globalization and contraband practices), most of
them started to reduce expenses, which in many instances included
canceling their membership at FEDEMETAL, which was up to a year ago
the Federation of metal engineering manufacturers. This lead to the
final liquidation of the Federation. ANDI decided to create one of
those committees to replace the disappeared FEDEMETAL, and today is
even stronger and more dynamic. It runs a technological Centre for
the metal industry.
- ANDI maintains very close
relationships with MINCOMEX, PROEXPORT COLOMBIA, DIAN, as well as
ANALDEX and the other sectoral bodies. ANDI complains about the poor
co-ordination observed among the various Ministries, which
apparently has left most of the trade promotion and development
responsibilities almost solely in the hands of MINCOMEX.
- Aside from the above, there are a number of
sectoral bodies, most of them based in Bogotá, but extending
their services to the country as a whole. These associations
cooperate quite closely with the entities responsible for trade
promotion, mainly with PROEXPORT COLOMBIA with whom they link very
closely. The most important ones are the following:
| Short name |
Product covered |
Full name |
ACICAM
|
Leather and manufactures
|
Asociación Colombiana de Industriales del
Cuero y sus Manufacturas
|
ACOLFA
|
Auto spare parts
|
Asociación de Fabricantes de Autopartes
|
ACOPLASTICOS
|
Plastics
|
Asociación Colombiana de Productores de
Plásticos
|
ASCOLTEX
|
Textiles
|
Asociación Colombiana de Productores Textiles
|
ASOCAÑA
|
Sugar cane
|
Asociación de Cultivadores de Caña de
Azúcar de Colombia
|
ASOCERAMICA
|
Ceramic products
|
Asociación Colombiana de Ceramistas
|
ASOCOLFLORES
|
Fresh cut flowers
|
Asociación Colombiana de Exportadores de
Flores
|
ASOTABACO
|
Tobacco
|
Asociación Colombiana de Exportadores de
Tabaco
|
- In addition to the above there are 57 CHAMBERS OF
COMMERCE, all of them of a private nature. The main role of the
chambers is to handle commercial registration for all companies
existing in the country, a function which is implemented by
delegation from the Government, and which has contributed to the
considerable size, financial strength and importance of many
chambers, given the significant fees that are collected every year.
Most of the main chambers, located in the biggest cities, have
indulged for several years in foreign trade matters. A few of them
have carried out studies to define which are the clusters that
should be fostered in their corresponding region or area of
influence. Such definition helps in the implementation of fairly
important activities regarding participation in trade information
programmes, promotion of selected products, and organization of
trade fairs and missions (incoming or outgoing), with a high
concentration on the defined clusters. The degree of efficiency and
effectiveness of the various programmes varies from chamber to
chamber, but it must be recognized that the export promotion bodies
maintain, in overall terms, a good relationship with those chambers.
- Shortly after the start of the export promotion
movement in Colombia (end of the 60’s) and with the support of
PROEXPO, the Colombian Confederation of Chambers of Commerce (CONFECAMARAS)
was created. This organization has been very effective in
coordinating the many Chambers of Commerce, but respecting their
operational autonomy and independence. CONFECAMARAS is active in
helping the Chambers to provide assistance in fields such as
information, promotional events and training. It also has given
certain guidelines for the handling of the Technical Secretarial
work carried out by the Chambers in respect of the CARCES, and
stimulates joint ventures arrangements between two or more Chambers,
or with other private sector entities.
CONFECAMARAS has institutionalized
an internal foreign trade committee, which meets every quarter with
the participation of representatives from every chamber who are
dealing with foreign trade subjects. This tool has proven to be very
useful for co-ordination purposes, as well as an important tool to
disseminate among the various chambers the specific programmes which
have been undertaken by a given one, and which could be replicated by
others. It has also established a committee with staff of MINCOMEX,
which meets once every Semester, and which also effectively serves for
co-ordination purposes.
- The other important entities along these lines are
the bi-national chambers, of which there are about 20. The Bogota
Chamber of Commerce acts as support to most of these bi-national
chambers, and provides guidance in the programmes they undertake.
They have an important role to play in fostering the trade
relationships with the corresponding country.
11. Investment
Promotion
Responsibility for investment
promotion has been allocated to COINVERTIR, an institution created in
1992 as a joint venture of the government and large corporations
(approx. 100), mainly multinational ones. Initially, the body carried
out all the typical activities of similar bodies in other countries,
but due to scarcity of resources it has significantly diminished its
activities.
COINVERTIR works mainly under
contract with the Planning Department, preparing a number of studies
made to order. It has completed 33 sectoral profiles, which are widely
disseminated and are inserted in the Web site. It is starting to
develop a data base on investment projects, some of them with
significant export potential.
The body works closely with MINCOMEX
and PROEXPORT COLOMBIA, entities which have their CEO at the BOD of
COINVERTIR. Today, the day-to-day work is highly concentrated on
answering consultations made by potential investors. Since it has
resulted difficult to demonstrate the positive achievements of the
institution, it has become increasingly difficult to obtain adequate
Government support.
Another institution which is
important in this field is COLCIENCIAS, which has a concern with
development and implementation of projects with a technological base.
This institution is geared to export development, and maintains a
close relationship with PROEXPORT COLOMBIA. It also cooperates very
closely with MINCOMEX in all its activities related with competitivity
and productivity. It could be said that the leading force behind
COLCIENCIAS is "innovation to become competitive". It
operates on the basis of resources derived from both the national
budget and loans from international financial institutions. The
resources are used to assist interested enterprises to cover a certain
percentage of the cost of the project. Such compensation works under a
scale going from 18% of the cost of the project if it only involves
technological advance, to 30% if it is not only innovative but is also
geared to export creation.
Annex 1
GLOSSARY
Short name
|
English equivalent
|
Original name
|
ACOPI
|
Association of SMEs
|
Asociación Colombiana Popular de
Industriales
|
ANALDEX
|
National Foreign Trade Association
|
Asociación Nacional de Comercio Exterior
|
ANDI
|
Association of Industrialists
|
Asociación Nacional de Industriales
|
ANIF
|
Association of financial institutions
|
Asociación Nacional de Instituciones
Financieras
|
ASOBANCARIA
|
Bankers Association
|
Asociación Bancaria de Colombia
|
BANCOLDEX
|
Foreign Trade Bank
|
Banco de Comercio Exterior
|
BOD
|
Board of directors
|
Junta Directiva o equivalente
|
CARCES
|
Regional Advisory Committees for Foreign
Trade
|
Comités Asesores Regionales de Comercio
Exterior
|
CERT
|
Tax reimbursement certificate
|
Certificado de Reembolso Tributario
|
COINVERTIR
|
Investment promotion institution
|
Corporación Invertir en Colombia
|
COLCIENCIAS
|
Colombian Institute for Science and
Technology
|
Instituto Colombiano para el Desarrollo de
la Ciencia y la Tecnología
|
COMISION MIXTA
|
Public-Private Coordinating Commission
|
Comisión Mixta de Comercio Exterior
|
CONFECAMARAS
|
Confederation of Chambers of Commerce
|
Confederación Colombiana de Cámaras de
Comercio
|
CONSEJO SUPERIOR
|
High Level Foreign Trade Council
|
Consejo Superior de Comercio Exterior
|
CORPORACION CALIDAD
|
Private sector corporation handling quality
matters
|
Corporación Calidad
|
CORPORACIÓN COLOMBIA
|
Colombian corporation for international
quality
|
Corporación Colombia Internacional
|
DANE
|
National statistical office
|
Departamento Administrativo Nacional de
Estadística
|
DIAN
|
Customs and Excise Office
|
Dirección de Impuestos y Aduanas Nacionales
|
EXPOPYME
|
Training and advisory programme for SMEs
|
Programa de asesoría y entrenamiento a
PYMEs
|
FIDUCOLDEX
|
Trust body to administer the finances of
PROEXPORT COLOMBIA
|
Sociedad Fiduciaria Colombiana de Comercio
Exterior
|
IADB
|
Inter-American Development Bank
|
Banco interamericano de Desarrollo
|
ICONTEC
|
Standards and Certification Institute
|
Instituto Colombiano de Normas Técnicas y
Certificación
|
INCOMEX
|
The old Foreign Trade Institute
|
El antiguo Instituto de Comercio Exterior
|
INTELEXPORT
|
Trade information system
|
Sistema de Inteligencia de Mercados
|
MINCOMEX
|
Ministry of Foreign Trade
|
Ministerio de Comercio Exterior
|
MINISTER
|
Minister of Foreign Trade
|
Ministro de Comercio Exterior
|
PLAN VALLEJO
|
Maquila mechanism
|
Sistemas especiales de
importación-exportación
|
PLANEACION
|
National Planning Department
|
Departamento Nacional de Planeación
|
PRODES
|
Development programme for groups of
enterprises
|
Programa de desarrollo para un grupo de
empresas
|
PROEXPO
|
The previously existing TPO
|
Fondo de Promoción de Exportaciones
|
PROEXPORT COLOMBIA
|
Focal point for export promotion
|
Fideicomiso de Promoción de Exportaciones
|
SEGUREXPO
|
Export credit insurance company
|
Aseguradora de Crédito y del Comercio
Exterior
|
SENA
|
National training service
|
Servicio Nacional de Aprendizaje
|
SIEX
|
Statistical System of the Customs Office
|
Sistema Estadístico de Comercio Exterior de
la DIAN
|
SIGLO XXI
|
Updated mechanisms to handle custom
procedures
|
Sistema Global de Información y
Mejoramiento de la Gestión Aduanera
|
Annex 2
CARCES
(Comités Asesores Regionales de
Comercio Exterior)
Purpose
The CARCES were created in 1991 in
order to integrate the points of view of each region or state, and to
serve as a link with the Central government. CARCES aim also at
developing higher competitivity through regional activities that point
out to foreign markets, and to create a real and positive export
conscience. For these purposes, CARCES must design a regional export
plan, and supervise its realization over the years. It should also
present to the consideration of the Government "competitiveness
agreements", through which the government provides support and
incentives to participating entities in order to allow them to achieve
a higher level of competitiveness.
Composition
The Executive Committee of the
CARCES is composed of the following members:
4 prominent local businessmen
1 representative from the
Chamber of Commerce
2 representatives from regional
sectoral bodies
1 representative from the
academic/university sector
1 representative from the local
vocational training office (SENA)
1 representative from the local
DIAN office
1 representative from the State
government
In cities where there are offices of PROEXPORT
COLOMBIA and/or BANCOLDEX, they are entitled to send their
representatives.
Executive Secretariat
In addition to a President elected
by the Executive Committee, there is an Executive Secretariat which is
organized within the local Chamber of Commerce. The Executive
Secretary is responsible for the day to day operations of CARCE and to
collect the information that allows the follow up of activities by the
Executive Committee.
Objectives
The objectives of the CARCES have
been summarized in the following five ideas:
- To increase the export supply of goods and
services in accordance with the world demand.
- To consolidate and increase foreign investment
aiming at increasing exports.
- To increase the competitiveness of the export
activities, at large.
- To provide increased importance to regional/state
activities in foreign trade.
- To develop an export culture and conscience.
Activities
The CARCES have two main
responsibilities: to increase competitiveness at the regional level,
and to develop a real export culture. To these effects, they must
undertake the following actions:
- Design a Regional Strategical Export Plan which
must follow an approach in accordance with the national
Strategical Export Plan. The Strategical Plan provides a medium to
long term scope to the Export Development Programme, and
contributes to an improved usage of resources. Both MINCOMEX and
PROEXPORT COLOMBIA will provide the necessary methodology and/or
assistance for the preparation of such regional plans.
- Implementation of a Competitiveness Action
Plan through the creation of regional committees to increase
export competitiveness, and by gradually leading the region to the
participation in the "Colombia Competes Network". All
this work is related with the efforts being carried out, at
different levels of the public and private sector structure, to
analyze and raise the level of competitiveness in accordance with
the 8 criteria given at the World Economic Forum at Davos:
internationalization; infrastructure; human capital; labor;
science and technology; government; finance; and management. To
improve each of these factors, the Central Government has created
eight networks integrated by different entities in both the public
and private sectors to improve the performance. While at the
national level MINCOMEX acts as the central coordinating point, at
the regional level it is the CARCE which fulfills such role.
- Design and implementation of projects,
an activity to be carried out using as a basis the list of potential
projects which has been studied, analyzed and agreed by PROEXPORT
COLOMBIA. From this list, each CARCE will select those projects that
better fit the vocation and resources of the corresponding region
and will develop the successive actions until their materialization.
This item incorporates not only the supply of ample and
comprehensive information, but also the implementation of several
training activities, at different levels and through various means.
- Carry out a plan of action for the development of
a real Export Culture, through a number of activities
undertaken each year, such as the "Exporters Week", and
a number of other projects related with the subject. Subjects
being handled at the "Weeks" include: analysis of recent
trends in world markets; formulation of strategies for market
penetration; connectivity as an export strategy; financing export
projects; use of, and access to, export promotion instruments;
design of business plans.
Performance
At the beginning, the CARCES
operated as regional bodies. However, experience demonstrated that it
was necessary to break them into State bodies, since the regions
themselves presented a number of differences that made it difficult
for the CARCES to operate smoothly. Today, there are 23 of those
bodies.
The Central Government is providing
significant support to them, and their presentations are given full
consideration. The MINISTER meets at least once a year with each
Executive Committee, in addition to continuous contacts maintained
with them by the staff of MINCOMEX and PROEXPORT COLOMBIA.
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Posted
18 August 2010