BRIDGES ACROSS BORDERS
Fostering Outsourcing Partnership in Financial Services &
Information Technology
6-9 November 2007
Accra, Ghana
OUTSOURCING, TRENDS AND OPPORTUNITIES IN GHANA
Hon. Dr Aggrey Ntim, Minister of Communications
Mr. Friedrich von Kirchbach, Director, ITC
Mr. Ishac Diwan, Country Director, for Ghana, The World Bank
ITES/BPO Inshoring Opportunities in the Public/Private Sector
ITES/BPO Inshoring Opportunities in the Financial Sector
Access to Funds – ITES/BPO funding opportunities
Domestic Outsourcing – the way forward
Mr. KWAME PIANIM, Chairman, Private Sector Oversight Committee (PSOC), Ghana
OUTSOURCING OPPORTUNITIES & SUPPLY CAPACITY
Hon. Kwaku Agyeman-Manu, Deputy Minister of Trade, Industry, PSD & PSI, Ghana
Mr. Friedrich von Kirchbach, Director, Division of Product & Market Development, ITC
Mr. Edward Collins Boateng, Executive Secretary, Ghana Export Promotion Council
Knowledge Process Outsourcing – Global Demand Study
Supply side business requirements for outsourcing – an overview
Mr. Paul Tjia, Sr Consultant Offshore Sourcing, GPI Consultancy, The Netherlands Challenges in setting up outsourcing firms – an accounting case
Mr. Abu Luwaga, Chief Executive, Cayman Consults, Uganda
Demand side business requirements for outsourcing – an analysis
Dr. Richard Sykes, Chairman, Outsourcing & Offshore Group, Intellect, UK
Outsourcing Opportunities and Supply Capacity
Ms.Mavis Ampah, Senior ICT Policy Specialist,The World Bank
Policies conducive to outsourcing business development
Mr. Rajesh Aggarwal, Legal Advisor, Business Advisory Section, ITC
Outsourcing Supply Capacity in Ghana
Mr. Edmund Opoku-Agyeman, Ghana Export Promotion Council
Outsourcing Supply Capacity in Kenya
Mr. Maurice Otieno, Kenya Export Promotion Council
Outsourcing Supply Capacity in Nigeria
Mr. Lawal Dalhat, Nigeria Export Promotion Council
Outsourcing Supply Capacity in South Africa
Dr. Raymond Ngcobo, South African Department of Trade and Industry
Marketing Clinic
Ms. Doreen Conrad, Chief, Trade in Services Section, ITC
Doing KPO/BPO business in the European Union
Mr.Harry Van Geijn, BPO/KPO Consultant, CBI, The Netherlands
OUTSOURCING OPPORTUNITIES WITH FINANCIAL SERVICES
OUTSOURCING OPPORTUNITIES WITH IT
- Mr. Max Vardo, CFO, C4 Ltd., Ghana
- Mr. Nam Mokwunye, CEO, ICE Nigeria & Digital Vision Fellow, Stanford University
- Mr. Paul Kukubo, Managing Director, ICT Board, Kenya
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Mr. Mfanu Mfayela, Chief Executive Officer, BpeSA, South Africa
- Prof Barry Dwolatzky, Director, Centre for Software Engineering, Wits University
To better understand how services can be traded;
Modes of Delivery
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Bridge
Accross Borders 2007 - Presentations
