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    ITC commended by delegates for its technical assistance

    July 07, 2011

    Delegates at the International Trade Centre’s (ITC) 45th annual Joint Advisory Group (JAG) have recognized ITC for its technical assistance programmes and its progress toward embedding results-based management (RBM).    

    The JAG was held on 30 June and 1 July 2011 and was chaired by His Excellency Mr. Hisham M. Badr of the Arab Republic of Egypt.  It is a meeting at which governments of states which are members of the United Nations Conference on Trade and Development (UNCTAD) and members of the World Trade Organization (WTO) review ITC’s work as reported in its Annual Report and make recommendations to the UNCTAD Trade and Development Board and the WTO on ITC’s programme of work.     

    Addressing the delegates, Ambassador Badr spoke about the historic events in the Arab World.  He said a key challenge that all countries undergoing such transition face today is to stimulate the economy and all its productive capacities, in addition to attracting private and foreign investments, with a view to create the needed work opportunities for the millions of unemployed and new entrants in the job market.  Ambassador Badr said, ‘I have no doubt that ITC has an important role to play in this regard, to assist all countries during these challenging times to assist them in achieving their objectives.’    

    ITC Deputy Executive Director, Mr. Jean-Marie Paugam, provided an update on ITC activities.  He said that growth in ITC’s delivery in 2010 had been satisfactory and sustained, with a 13% expansion compared to 2009. The target of US$ 40 million gross had been exceeded, and 55% of delivery had been focused on the least developed countries (LDCs), land-locked developing countries (LLDCs), small island developing states (SIDS) and sub-Saharan Africa (SSA).    

    Mr. Paugam described the highlights of 2010 in four areas: quality management, new programmes, customer satisfaction and corporate events. In quality management, he said good progress had been made in embedding and implementing results-based management (RBM). Among new programmes launched he singled out Women and Trade, Poor Communities and Trade, Climate Change and Environment. On customer satisfaction, he noted that 70% of clients reported positively on the quality and relevance of ITC services.    

    Turning to delivery in 2011, Mr. Paugam said the first five months had shown growth compared to 2010 and the organization was on track to meet its targets by the end of the year (10% growth).    

    Delegates broadly welcomed progress made in the development of an RBM approach to project development and delivery, and also the introduction of quality assurance mechanisms.    

    The JAG also had a strong consensus in recognizing ITC on its technical assistance programmes and its progress on implementing results-based management (RBM).    

    There was consensus among delegates in applauding ITC’s increased focus on delivery to the most vulnerable countries – the LDCs, LLDCs, SIDS and sub-Saharan Africa. Some delegates from countries in other regions not falling into these categories expressed the hope that donors would not forget their needs for ITC’s support.    

    In his final response, Mr. Paugam said that ITC understood a first key message from delegates was the need to remain focused on LDCs.  Secondly, ITC needs to remain reactive to changes affecting developing countries’ economies both from the political and economic global landscape.     

    On trade in services, he said ITC is developing further internal thinking on the strategic approach to this area, building on work that has already been conducted within projects.    

    ‘Partnerships remain an important tool for technical assistance and ITC remains committed to strengthening partnerships,’ said Mr. Paugam, singling out the CEB Cluster, the One UN initiative and the EIF, and to reinforce partnerships with regional organizations.    

    ITC welcomed the support of delegations and noted that the organization is currently in the implementation phase of RBM, with an emphasis not only on establishing procedures but ensuring that RBM is embedded in the ‘mind’ of the organization.   

    Click here to download the PDF version  

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