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    © International Trade Centre, International Trade Forum - Issue 4/2002

    Coffee: An exporter's guide. 310 pages. Provides overview of world coffee trade, demand in importing countries, prices, statistical data; discusses niche markets, environment and social aspects; highlights organic coffee production, marketing and quality control issues; reviews contracts and deliveries, ship-ping, financial aspects and insurance, electronic commerce and supply chain management, dispute resolution, arbitration, futures markets, and hedging; explores commercial risk and risk related to trade credit issues; describes marketing systems; gives coffee producers' country profiles. Annexes include International Coffee Agreement 2001, list of useful web addresses.

    Contractual agreements in the publishing and printing industry: A practical guide. 112 pages. Guide to contractual agreements intended for publishers making agreements internationally with other publishers - provides a range of model agreements with explanatory notes covering relationships between major parties including authors, publishers, literary agents, distributors. Model contracts cover author-publisher and author-literary agent agreements, printing agreements, publisher-distributor agreements and agreements between publishers. Also includes same-language reprint licence and translation licence royalty agreements, co-edition same-language and co-edition translation contracts.

    Export quality management: An answer book for small and medium-sized exporters. 238 pages. Revised edition of the technical paper issued in 2001 under the same title. Questions and answers on all aspects of quality control and management directed to exporters - cover technical regulations and standards, product certification, testing, metrology, quality management; explain ISO 9000, ISO 14000 and the Hazard Analysis Critical Control Point (HACCP); examine the value of accreditation and the reasons for its difficult implementation in developing countries; discuss the WTO Agreement on Technical Barriers to Trade and its benefit for the business community.

    The role of ITC in providing assistance and information in the area of quality management is presented and the tools it makes available to SMEs are described.