Western and Central Africa
Eastern and Southern Africa
Eastern Europe and Central Asia
Services constitute the largest sector in the global economy, accounting for 70% of global GDP, 60% of global employment and 46% of global exports measured in value-added terms. It is difficult to imagine businesses today operating without efficient services, such as telecom, internet, finance, accounting, legal services and transportation and logistics.
As services are becoming increasingly “tradable” thanks to advancement in the technology, international services trade has become the new frontier for expanding and diversifying exports, providing significant opportunities for developing and least developed countries (LDCs) . WTO statistics show that the share of developing economy services export increased from 24% in 2005 to 32% in 2015, and the share of LDCs in global services export increased from 0.4% in 2005 to 0.8% in 2015. Increased services export from the LDCs is an important contributor of meeting the sustainable development goals of doubling the export from LDCs by 2020.
Recognizing the important role of services trade in generating income, employment and economic opportunities, ITC is committed to mainstream services in all aspects of its work. Our projects in services trade help to build supply capacity and connect services SMEs to the international market. Policymakers, trade and investment support institutions (TISIs) and SMEs can benefit from a wide range of products and services, including market intelligence, research and policy analysis, awareness-raising activities, trainings and workshops, public-private dialogues, business match-making, among others. Key areas of ITC activities are tourism, IT & ITES and e-commerce, which represent great potentials for developing countries and LDCs to expand services export and attract foreign investment.
ITC and Diplo Foundation joint e-learning course on E-commerce
ITC and Diplo Foundation jointly developed an online course aimed at policymakers and other stakeholders intending to embrace a strategic approach to e-commerce.
ITC launches an e-learning course on trade in services
This course introduces participants to the different aspects of competitiveness in trade in services, with the aim of identifying specific actions to enhance it.
UNWTO opens Geneva liaison office at premises of ITC headquarters
The United Nations World Tourism Organization (UNWTO) opened its liaison office in Geneva on 10 January 2017.
WTO Public Forum: SME Participation in GVCs
ITC together with Organisation for Economic Co-operation and Development (OECD) and World Bank organized a session on “SME Participation in GVCs: Best Practices for Capacity Building”.
MIKTA Workshop: The WTO and Agenda 2030
MIKTA countries (Mexico, Indonesia, Korea, Turkey and Australia) organized a workshop on “WTO and Agenda 2030” on 12 October 2016 at the WTO.
10 Oct 2016
E-Commerce in China: Opportunities for Asian Firms
26 May 2016
Bringing SMEs onto the E-Commerce Highway
10 Jan 2017
UNWTO opens Geneva liaison office at ITC
12 Oct 2016
29 Nov 2016: e-commerce
04 Oct 2016: international tourism
E-commerce for SMEs: An Introduction for Policymakers
Building Competitiveness in Trade in Services
Standards and Certifications for IT and ITES Outsourcing