Western and Central Africa
Eastern and Southern Africa
Eastern Europe and Central Asia
Services constitute the largest sector in the global economy, accounting for 70% of global GDP, 60% of global employment and 46% of global exports measured in value-added terms. It is difficult to imagine businesses today operating without efficient services, such as telecom, internet, finance, accounting, legal services and transportation and logistics.
As services are becoming increasingly “tradable” thanks to advancement in the technology, international services trade has become the new frontier for expanding and diversifying exports, providing significant opportunities for developing and least developed countries (LDCs) . WTO statistics show that the share of developing economy services export increased from 24% in 2005 to 32% in 2015, and the share of LDCs in global services export increased from 0.4% in 2005 to 0.8% in 2015. Increased services export from the LDCs is an important contributor of meeting the sustainable development goals of doubling the export from LDCs by 2020.
Recognizing the important role of services trade in generating income, employment and economic opportunities, ITC is committed to mainstream services in all aspects of its work. Our projects in services trade help to build supply capacity and connect services SMEs to the international market. Policymakers, trade and investment support institutions (TISIs) and SMEs can benefit from a wide range of products and services, including market intelligence, research and policy analysis, awareness-raising activities, trainings and workshops, public-private dialogues, business match-making, among others. Key areas of ITC activities are tourism, IT & ITES and e-commerce, which represent great potentials for developing countries and LDCs to expand services export and attract foreign investment.
WTO Public Forum: SME Participation in GVCs
ITC together with Organisation for Economic Co-operation and Development (OECD) and World Bank organized a session on “SME Participation in GVCs: Best Practices for Capacity Building”.
MIKTA Workshop: The WTO and Agenda 2030
MIKTA countries (Mexico, Indonesia, Korea, Turkey and Australia) organized a workshop on “WTO and Agenda 2030” on 12 October 2016 at the WTO.
WTO Public Forum: E-commerce sessions
ITC was invited to speak at two panels at the WTO Public Forum: a session on e-commerce in Argentina and a session on e-commerce in Asia.
Bringing SMEs onto the e-Commerce Highway
This report is a starting point for public-private dialogue to address e-commerce bottlenecks, especially for small firms in developing countries.
10 Oct 2016
E-Commerce in China: Opportunities for Asian Firms
26 May 2016
Bringing SMEs onto the E-Commerce Highway
12 Oct 2016
29 Sep 2016
04 Oct 2016: international tourism
01 Jul 2016: e-commerce
Standards and Certifications for IT and ITES Outsourcing