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Professional and general service staff

  • Please find below answers to our most frequently asked questions regarding the professional and general service staff positions and the temporary opportunities.

    Written test and interview

    Will I be asked to do a written test?
    What types of interviews are organized by ITC?
    How can I prepare for an interview?
    What are the ITC official languages? In what language do you normally conduct the interviews?
    What is the ITC assessment panel?

    Professional staff

    I do not live near Geneva, can I still be considered for a post?
    What are the requirements for professional and higher positions?
    Will I be asked to do a Microsoft Office Proficiency Test (MOPT)?

    General services staff

    I do not live near Geneva, can I still be considered for a post?
    What are the requirements for General service positions?
    Will I be asked to do a Microsoft Office Proficiency Test (MOPT)?

    Temporary opportunities

    When will I hear back on my application to the Temporary Support Pool?
    Will I be asked to do a Microsoft Office Proficiency Test (MOPT)?
    Will I be interviewed for the Temporary Support Pool?
    If I am successful in being selected for the Temporary Support Pool, when will I hear about any assignments?

    Written test and interview


    Will I be asked to do a written test?

    For most job openings shortlisted candidates are asked to undertake a written test to evaluate technical knowledge related to the functions of the advertised post. Candidates should read the job opening carefully in order to prepare for the test. It may be necessary to use Word, PowerPoint or Excel during the test. It may also be necessary to open .pdf documents. No printer is needed during the test. Usually this test is eliminatory and only successful candidates are invited for an interview. ITC is not in a position to give feedback on the written tests.


    What types of interviews are organized by ITC?

    You may be asked to complete a pre-screening interview using an online platform in order for the hiring manager to better assess your eligibility for the post under recruitment. These interviews last for up to 15 minutes and are conducted virtually at a date and time of your choice from a pre-defined timeline. The interviews are not interactive but asychronised and you will be asked to respond to questions that appear on the screen. For more information regarding SONRU please consult their website.

    Candidates who are under serious consideration will be invited to attend a competency based interview (CBI). A CBI is a job interview focused on discovering how you acted in specific employment related situations. The interviewer wants to know how you handled a situation, instead of what you might do in a hypothetical situation.


    How can I prepare for an interview?

    The success of an interview depends on how well you are prepared for the interview.

    • Read the job opening and identify the competencies required for the position.
    • A competency based interview is a job interview focused on discovering how you acted in specific employment related situations. The interviewer wants to know how you handled a situation, instead of what you might do in a hypothetical situation. You can prepare yourself finding examples related to your work experience which help you to demonstrate that you have the right competencies for the position. You will also find resources on the internet on how to prepare for a behavioural or competency based interview.
    • Learn as much as you can about the division and section you are applying to and the work it does.
    • Listen to the questions carefully, give yourself time to organize your ideas and answers and try to respond as specifically yet succinctly as possible.
    • Prepare questions that you would like to ask during the interview.

    What are the ITC official languages? In what language do you normally conduct the interviews?

    The ITC official languages are English, French and Spanish. The language used for an interview depends on the requirements for the position which is listed under language requirements in the job opening. You may be asked questions in all the languages that you mentioned in your application.


    What is the ITC assessment panel?

    The ITC assessment panels conducting the interview are usually composed of three voting members: the hiring manager, two subject matter experts at the same or higher level of the job opening, and one from outside the work unit where the job opening is located, as well as a Human Resources representative who is non-voting. The interview usually lasts between 45 minutes and one hour.

    Professional staff


    I do not live near Geneva, can I still be considered for a post?

    Yes, we recruit from across the world with no discrimination based on your current location. However, for posts in the general services, candidates are recruited locally and should reside in the Geneva area or neighbouring France.


    What are the requirements for professional and higher positions?

    • An advanced university degree in the relevant field (additional years of relevant experience may be considered in lieu of an advanced degree).
    • Required years of working experience in the relevant functional area as indicated in the specific job openings.
    • Often the language requirements are advanced knowledge of English (speaking, reading and writing) with a working knowledge (minimum intermediate speaking, reading and writing) of French or Spanish. Knowledge of other UN official languages (Arabic, Russian or Chinese) may be exceptionally required.

    Read more on the professional and higher categories page.


    Will I be asked to do a Microsoft Office Proficiency Test (MOPT)?

    No, candidates for professional categories are usually not required to sit and Microsoft Office Proficiency Test.

    General services staff


    I do not live near Geneva, can I still be considered for a post?

    No, candidates in the General Service category are recruited locally and should reside in the Geneva area or neighbouring France.


    What are the requirements for General service positions?

    Candidates must meet the minimum education and experience indicated in the job openings. Usually, completed secondary education or equivalent. Read more on the general services staff page.


    Will I be asked to do a Microsoft Office Proficiency Test (MOPT)?

    Candidates under consideration for General Service positions (temporary and/or fixed term) must pass the MOPT. This test assesses knowledge of Word, Excel and PowerPoint (ITC uses Microsoft Office 2010). Please click here to see a demo. The MOPT is administered at ITC and takes one hour and 30 minutes. Candidates, who successfully pass the MOPT, can continue in the selection process. Unsuccessful candidates may take the test again after 30 days.

    Temporary opportunities


    When will I hear back on my application to the Temporary Support Pool?

    ITC is contacts only those candidates who are under serious consideration for the Temporary Support Pool. ITC will contact all those candidates that were invited to participate in the selection process at the end of this process.


    Will I be asked to do a Microsoft Office Proficiency Test (MOPT)?

    All candidates applying for the Temporary Support Pool must successfully pass the MOPT. See details above.


    Will I be interviewed for the Temporary Support Pool?

    If you are successful in the MOPT, you will be asked to complete an interview using an online platform in order for us to better assess your suitability for the Temporary Support Pool. These interviews last for up to 10 minutes and are conducted virtually at a date and time of your choice from a pre-defined timeline. The interviews are not interactive but asynchronised and you will be asked to respond to questions that appear on the screen. For more information regarding SONRU please consult their website.


    If I am successful in being selected for the Temporary Support Pool, when will I hear about any assignments?

    If you are successful and included in the ITC Temporary Support Pool, you will be contacted whenever a temporary position arises that meets your profile to see if you are available and interested in the position. The personal history forms of the interested candidates are then passed to the hiring manager to review and select from. Both successful and unsuccessful candidates will be advised of the outcome of the selection process.