Attracting and recruiting people for your institution are major tasks in which the executive management should be actively involved. In the service industry, people are the key success factor!

Recruiting implies much more than posting a job advertisement and selecting a suitable job candidate. It also means promoting your institution whenever possible to potential employees with the objective to raise the image of your institution as an attractive place to work for.

The human resources manager or the executive manager will actively have to organise the following:

• Step 1: Create a job description for the position
• Step 2: Communicate the job opening
• Step 3: Receive applications and screen candidates
• Step 4: Decide on the interview process and conditions
• Step 5: Organise and hold the interviews
• Step 6: Evaluate the candidates and check references
• Step 7: Communicate the decision to the candidate(s)
• Step 8: Set up the contract and related agreements
• Step 9: Introduce the new comer and organise the first days of work