The pool of human resources available to your institution is one of the key success factors for sustainability. The services your institution delivers or plans to deliver depend on the motivation, the capabilities and experience of the individuals rendering them.
Top management is responsible for ensuring that the right people are chosen, integrated in the institution, motivated and constantly further developed, regardless of their status as regular staff, independent contractors or volunteers. Top management needs to ensure that every people manager monitors the performance of its employees, regularly provides feed-back on their achievements and improvement areas and discusses individual development plans.
Job satisfaction (as personally perceived by the employee), job security and professional perspective have a strong impact on an individual’s decision to stay with an employer or to preferably look for new opportunities. Especially for newly founded or small institutions, the loss of experienced and motivated people is a big threat to sustainability.
For this reason we will explain in this guide important issues in chosing, integrating, remunerating, appraising and developing people working for business support and training institutions.
