Description of modules

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Module 1 – Understanding the Corporate Environment

Explains how the purchasing and supply functions of a business are affected by other functions of the corporate environment, and how these functions connect with and influence the rest of the organisation

Module 2 – Specifying Requirements and Planning Supply

Covers how to determine what an enterprise needs for successful purchasing. Gives practical guidance and advice on developing purchase specifications and planning supply

Explains the role of purchasing and supply, and how their involvement in the specification and in the supply planning process varies depending on the type and importance of the purchase to be made

Module 3 – Analysing Supply Markets

Module 4 – Developing Supply Strategies

Focuses on how to develop different supply strategies for a company’s portfolio of different products and services
Explains how developing and using different supply strategies for different types of purchases will focus time and effort where it is most needed
Demonstrates for which types of purchases to best develop a strategic partnership with suppliers and when it is better to spot buy or have a framework contract

Module 5 – Appraising and Short-listing Suppliers

Explains how to appraise suppliers for purposes of short-listing them as viable business partners.
Covers how to locate, screen and further research suppliers who are the most appropriate
Provides methodology for measuring and rating potential suppliers including their financial situation

Module 6 – Obtaining and Selecting Offers

Demonstrates one of the most important dimensions of purchasing: how to obtain and select offers from suppliers
Goes over how many suppliers to invite bids from depending on the type of purchase
Explains the art of evaluating offers
Two Annexes cover the formal tendering process in detail

Module 7 – Negotiating

Explains how to prepare for, and conduct, a negotiation in a professional way
Covers how to set realistic and achievable negotiation objectives and targets, and how to develop a negotiation strategy
Explores the art of questioning, active listening, use of tactics and different persuasion techniques
Explains how good negotiation skills can be developed and improved.

Module 8 – Preparing the Contract

Focuses on how the contract fits into the purchasing and supply process
Outlines the buyer and seller’s main obligations and describes the overall context under which a contract is prepared
Presents specific terms and conditions for various kinds of contractual relationships
Covers essential preparatory items such as terms, applicable law, contractual default and how to avoid it, and the settlement of disputes

Module 9 – Managing the Contract & Supplier Relationships

Focuses on the main approaches to managing a contract, as well as the roles and responsibilities of the contract management team involved Covers contract review reports and meetings, as well as how to deal with changes and variations in contracts
Explains the important of good relationship management and provides advice on how to handle claims and resolve disputes

Module 10 – Managing Logistics in the Supply Chain

Examines the various steps that may help enterprises develop international supply chains
Explains how to develop strategies to achieve a competitive advantage
Demonstrates how internal and external integration are necessary for logistics and supply, while increasing responsiveness (with reduced costs), improving quality and enhancing delivery
Emphasises the importance of a business’s ability to respond with agility and adaptability to customers’ needs
Presents a series of concepts and models to clarify economic, political, managerial and operational issues relating to both supply chain management and logistics.
Addresses information technology and future trends for supply chain management

Module 11 – Managing Inventory

Examines the operational and strategic management of inventories and the role of inventory management in improving competitiveness
Presents practical aspects associated with inventory management: warehouse design; operations through forecasting requirements; parts variety reduction; evaluating inventory practices; and building an inventory management plan of action
Explains how to optimise inventory levels, achieve internal and external customer service levels, minimise error rates and establish international quality and tracking standards

Module 12 – Measuring and Evaluating Performance

Emphasis is on measuring performance in purchasing and supply at the business level and in Supply Chain Management (SCM) at the level of all members of a supply chain
Practical for measuring and evaluating your performance
Examples of specific measurements that can be adapted to your own business

Module 13 – Environmental Procurement

Provides an overview of global trends in resource depletion and degradation
Covers environmental concerns, cleaner production and green procurement,
Explains environmentally viable purchasing and how to establish suitable partnerships
Examples and annexes provide means to assess environmental effects of a product or process over the entire period of its life cycle, environmental labelling and relevant international agreements.

Module 14 – Group Purchasing

Explains how to plan, start and manage a group purchasing scheme
Outlines criteria for choosing the most appropriate
Provides tips on managing development and evaluating performance, and case studies of group purchasing schemes

Module 15 – E-Procurement

Explains what e-procurement is, its value to purchasing organisations, how to introduce it into a company
Provides a step-by-step practical guide
Presents major types of e-procurement tools including catalogues, internet trading exchanges or e-marketplaces, online auctions and e-sourcing
Provides guidelines for assessing e-procurement requirements and developing an e-procurement strategy.

Module 16 – Customer Relationship Management

Highlights the three main customer-oriented requirements for successful customer relationship management (CRM) Provides CRM guidelines for immediate actions and advice for the management of ongoing CRM programmes.

Module 17 – Operations Management

Covers the fundamental principles and concepts of operations management and its key role in improving productivity and competitiveness

Module 18 – Managing Supply Chain Finance

Presents finance from the trade viewpoint
Explains money management, banking, working capital, credit, assets and investments, and commercial activities related to international trade facilitating exports and imports
The course book details trade finance, assessing financial needs, financing techniques, methods of payment, appropriate financial institutions and examples of specific transactions
Examines the impact of purchasing and supply chain management on profitability of an organization
Provides techniques for managers for reducing costs and finding the best financial solution.