| FACTORS |
MANAGEMENT SYSTEM |
| Improving the market image of your company and increasing your customers’ confidence that they will consistently receive products or services that meet their requirements. |
Quality management system (QMS). For example, ISO 9001:2000 can be used to demonstrate to customers the existence of a QMS through third-party certification. ISO 9004:2000 can also be applied to improve the performance of your organization. |
| Reducing the impact on the environment caused by your company’s activities, products or services, and demonstrating that your company is environmentally friendly. |
Environmental management system (EMS), such as ISO 14001. This can be used by a company for a self-declaration or to demonstrate to others, through certification, that an EMS exists. |
| Demonstrating your company’s ability to produce or supply food that is safe for human consumption (this can be compulsory in a number of countries for certain types of food companies). |
Hazard Analysis Critical Control Point (HACCP) system, published by the Codex Alimentarius Commission. A HACCP system can be integrated with a QMS. |
| Supplying production materials, parts, services, etc., that conform to the requirements of original equipment manufacturers (OEMs) in the automotive industry such as Chrysler, Ford and General Motors. |
QS 9000 Quality System requirements, published by Chrysler, Ford and General Motors and other OEMs; or ISO/TS 16949:2002, Quality management systems - Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizations; it's published by ISO and developed by a partnership comprising the International Automotive Task Force (IATF) and the Japan Automobile Manufacturers Association (JAMA), with the support of ISO Technical Committee ISO/TC 176. |
| Demonstrating your company’s ability to supply products that conform to specified quality requirements to telecommunications service providers and their suppliers. |
TL 9000, published by QuEST Forum in the United States; it uses ISO 9000 standards as a foundation, but goes a step further to include sector specific requirements and metrics. |
| Controlling occupational health and safety risks in a company to provide a safe working environment for employees; demonstrating conformity with an occupational health and safety management system to others. |
OHSAS 18001:1999, Specification for Occupational Health and Safety Management Systems, jointly developed by the national standards bodies of Ireland, South Africa and the United Kingdom and 10 certification bodies. OHSAS 18001 can be integrated with ISO 9001 and ISO 14001. |
| Demonstrating compliance with social account-ability policies, procedures and practices to interested parties. |
SA 8000:2001, Standard on Social Accountability, published by the Council on Economic Priorities Accreditation Agency (CEPAA) of the United States. |
| Meeting the technical conditions for submitting bids for specific contracts for project design and execution. |
The choice of management system sometimes depends on contractual requirements. For example, some contracts funded by the World Bank require demonstration of compliance to ISO 9001 or ISO 14001 or both. |
Demonstrating security of information or data recorded in electronic format.
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ISO/IEC 17799:2000 Information technology - Code of practice for information security management and BS 7799 Part 2:2002, Information security management specification with guidance for use, published by the British Standards Institution. |