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    Improve the competitiveness of your business with ITC’s Supply Chain Management programme. 

    Over the past ten years, the Supply Chain Management (SCM) Programme of ITC has helped train over 25,000 business managers worldwide. Executives learn to manage the sourcing, movement and storage of goods from source of production to point of consumption. For enterprises, this means practical solutions to overcome challenges of export market demands; for buyers, this means optimized sourcing options. For local trade institutions, ITC is a solid partner offering best-in-class supply chain training and advisory programmes.

    Information

    Browse this section for latest news, programme highlights, FAQs and many more useful resources. Members of the SCM network can also access the LearningNet portal from here.
     

    News   

    Success Stories 

    Finished Programmes Highlights   

    Publications    

    FAQs – Frequently asked questions. 

    Advisory Services

    ITC is not currently offering advisory services in this area.
     

    Training

    For the past ten years, ITC has worked with leading international experts to develop this state-of-the-art training programme in response to the need for ongoing professional development of supply chain managers across the globe countries. With the ongoing support of the Swiss Secretariat for Economic Affairs (SECO), ITC manages the ongoing development and deployment of ITC’s Modular Learning System in Supply Chain Management. In 2007, an independent evaluation singled out ITC’s Supply Chain Management programme as a model for sustainable capacity development.
     

    Training Programme for Exporters

     

    This comprehensive modular training programme is designed for business executives at different stages of their professional career - for those new to supply chain management, the programme offers a complete course for this key business function; for others who want to refresh or reinforce their skill sets, specialized courses are available. Participants can choose from more than 18 modules, study at their own pace, take exams and gain internationally recognized professional certification.

    Programme Structure 

    The SCM training programme is built on three pillars:

    • High quality training materials
    • Professional certification of participants
    • ITC support to the network(training of trainers, course design, course marketing, etc)

    Training Modules

    The SCM programme consists of 18 modules covering key aspects of supply chain management, including logistics, procurement, and inventory management.    

    Click here for description of modules

    Training Materials

    All training programmes provide accessible content and practical business tools. ITC produces Supply Chain Management  Toolkits complete with participant coursebooks, trainer materials, and multimedia learning tools. Other information products include white papers, sector guidebooks, practical ‘how to’ checklists and specialized technical publications. Where possible, content is localized with relevant case examples and local language.       

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    Institutional Partners

     

    ITC is interested in working  with institutions that are serious about developing high quality training services for Supply Chain professionals. The SCM training programme is offered through qualified institutional partners under fee-based license arrangements. Partner institutions include business training centres, technical institutes, universities and trade support organizations. ITC delivers train-the-trainer workshops to licensed partners who in turn offer the courses as part of their ongoing training curricula.

    The main goal is to develop sustainable local training capacities for the benefit of Supply Chain professionals in the countries concerned. ITC offers ongoing support including development of training materials, training of trainers workshops, step-based certification and an online networking platform. Strategic direction and thought leadership on the programme is overseen by an International Advisory Board consisting of recognized supply chain, development and training specialists.

    ITC Support

     

    The Supply Chain programme of ITC assists licensed and strategic partners to get started with advice and guidance in the following areas:

    • Identification and selection of trainers
    • Training of trainers (technical training as well as training techniques)
    • Target group identification & assessment, course design and curriculum development
    • Planning and preparation for offering the programmes, incl. costing and pricing strategies
    • Development of local materials and/or cases
    • Marketing and promotion of programmes and related activities
    • Networking with institutions and specialists

    Each network member institution receives the core support package from ITC and can then configure programme delivery according to the demand, needs and specificities of their market situation.

    Delivery Modes

    The modular structure of the programme allows for a high degree of flexibility to tailor programmes to fit the needs of different business sectors and audience levels. In coordination with ITC, local partners can configure the training  to meet the demands of their particular market. These can be:

    • Short skills development workshops for the business community
    • Awareness-raising and orientation briefings
    • In-company training
    • Specializations for academic programmes
    • Complete professional certification programme
    • Distance learning

    Institutions willing to build a pool of qualified local trainers and make initial investments to market the programme in their business communities, will find that the programme is in high demand and their activities will pay off in the mid-term. 

    The ITC network of licensed partners currently consists of more than 120 training providers in more than 60 countries. Training materials are available in English, Spanish, Chinese, French and Arabic.

    Certification:

    One of the pillars of the SCM programme is the granting of professional certification. Business executives can choose to take specific modules a la carte, or to complete a series of modules that can lead to recognized diplomas and certificates. 

    Three levels of professional recognition are offered:

     
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    • The International Certificate in Supply Chain Management, awarded after successful completion of the exams for Modules 1-6.
    • The Advanced International Certificate in Supply Chain Management, awarded after successful completion of the exams for Modules 1-6 plus Modules 7-12.
    • The International Diploma in Supply Chain Management, awarded upon completion of either:
    •  the first 12 Modules plus 4 additional Modules (13-18) and successful completion of a Project report, or,
    • 12 Modules plus the successful completion of six additional modules.

    Participants take exams in their home countries arranged by the local SCM licensed institutions. The exams are developed and marked by an international panel of experts. Paper-based exams are offered twice a year. Optional online exams will become available end-2010.  

    The certificates and diplomas are signed by the Executive Director of ITC, the Head of the local network member institution and by the Chairman of the Advisory Board.

    Training of Trainers

    The SCM partner institutions are responsible for identifying and selecting local trainers. ITC recommends that the trainers should be practitioners with substantial supply chain management experience of their own. Many institutions for example offer the courses during evenings or weekends to make it easier for both trainers (working professionals) and participants to attend. Successful network members often use part-time trainers who are employed as supply chain managers, logistics managers or purchasing managers at well-known companies.  Full-time trainers with relevant experience often come from academic institutions. Normally a team of 10-15 trainers teach the Modules.

    Training workshops for the trainers are normally organised in-country and are attached to an MLS-SCM℗ network member institution. Workshops on training techniques, each lasting three to five days, are organised for groups of 10-15 trainers. Some of this training may also be covered in regional or sub regional events.

    Networks

    ITC recognizes that to achieve sustainable development objectives it is essential to nurture, empower and mobilize networks of local business support institutions. ITC partners with various types of organizations and business development service providers, including private consultancies, trade support institutions, training centres, technical institutes, universities and NGOs. These can be sector-specific or cross-cutting. A key focus is the active management of this global network to continue providing high-quality business development services to end beneficiaries.
     

    There are three different levels of partnerships arrangements with ITC:

    Associate Partners

    These are institutional partners that join the ITC network with the opportunity of a programme for which they have been identified as key focal point. Such partnerships may be ad-hoc, with the institution delivering the programme successfully but may not be interested in running other programmes of the ITC Enterprise Competitiveness portfolio.

    License Partners

    These are partner institutions that license specific products and services from ITC’s portfolio and commit to wide-scale dissemination of these in their national or regional context.

    Strategic Partners

    These are licensed partner institutions that run a range of ITC products and services and have the capacity to offer augmented services. These include (1) updating and upgrading programme contents and (2) providing training and qualification of advisors on ITC’s behalf. Strategic partners can act as regional hubs to replicate ITC’s export development programmes, in close coordination with ITC professionals and international experts.   

    Once your institution has obtained its SCM license, it is qualified to be a registered member of the SCM Network. This gives free access to ITC’s SCM Learning Net website, where members can download updated coursebooks and training materials, find other network members, get updates on events and communicate with other members. The Learning Net website has a list of all registered network members and their contact details.

    Supply Chain Institutional Partner Network  

    Projects

    The Supply Chain Programme is currently providing technical assistance and support for the following projects:
     INT/61/105A - MLS-IPSCM Programme - Phase II 
    INT/75/24A - ACP Programme, R 1.0

    For more information please contact us.

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