What is the value of accreditation? Accreditation is a formal recognition of competence. It is commonly thought of as being limited to approval by an accreditation body against the guides and international standards published by the International Organization for Standardization and the International Electrotechnical Commission. This can be a rather narrow view in some situations and markets, where other standards may apply. For international recognition, however, the application of international standards is strongly recommended. From the point of view of conformity assessment, accreditation is applied to laboratories, inspection bodies and certification bodies. Users of laboratory services are often more familiar with accreditation and have a sophisticated understanding of its value. Accreditation of certification is a more recent activity and, while there has been extraordinary demand for certification, its accreditation is perhaps not so well appreciated. Similarly, accreditation of inspection bodies is a recent development; it is growing in significance as government inspectorates in many countries are reduced and their activity taken over by the private sector. Accreditation adds value to laboratories and certification bodies as well as to their managements in a number of ways. However, its priority for a particular laboratory, certification body or inspection body depends on the perception of its stakeholders and the market conditions within which they operate. In any particular market, there will be relatively few certification bodies to be accredited, while the potential number of laboratories to be accredited may be high. This size difference sometimes causes confusion in that the term ‘accreditation’ is occasionally used for ‘certification’, particularly with respect to ISO 9000 certification. It must be remembered that accreditation follows an assessment of competence, while certification is the result of a demonstration of compliance with a standard – in the case of ISO 9000, a quality management system standard. The owner or management of an enterprise may seek reassurance that, having decided to implement a QMS, the certification body of choice is competent to provide certification services. The accreditation of the certification body would provide reassurance that it is being operated effectively. The accreditation of a laboratory, by contrast, follows a rigorous investigation into the competence of individual technical staff and an assessment of the management system. Users of laboratory services are concerned most with reliability and accuracy of test data. A laboratory owner, particularly if it is a large corporation or an absentee investor, may require its laboratories to be accredited to impose a discipline on their management, and to give itself confidence that the laboratories are being operated in a technically competent manner and that the data they produce are reliable. For the laboratory management itself, the external expert technical assessment undertaken by the accreditation body provides confidence that the laboratory is working to a high level of technical competence and that it is on a par with, or better than, its competitors. It also provides opportunities for improvement in performance and for gaining insights into current developments in its field of work as a result of the interaction between the laboratory staff and the expert assessors. Accreditation may by itself instill confidence in a customer in a laboratory’s competence and integrity. This is not to say that laboratories that are not accredited are not of a similarly high standard, but that accreditation can take the place of an assessment that would have had to be conducted by an individual customer. For laboratories, accreditation is certainly less intrusive than multiple appraisals by different customers. In some markets or for particular customers, special requirements are imposed over and above normal accreditation requirements. These will often be administrative in nature, but may also have technical elements such as participation in specific proficiency-testing programmes. In these situations, the customer sometimes undertakes an evaluation according to these special requirements, and in so doing imposes another form of accreditation. In other cases, the customer may ask the accreditation body to cover the additional requirements in its assessment of the laboratories on which the requirements have been imposed. This additional assessment may then be included in the scope of the accreditation. In some countries where, for instance, a particular regulatory regime demands accreditation or where an industry has adopted accreditation as standard practice, it may be difficult, even impossible, to do business without accreditation. In these countries, accreditation becomes a de facto licence to operate. Examples of these situations can be found in Australia, New Zealand, Sweden, the United Kingdom and the United States. Such policies may cover laboratories and certification bodies. It is often stated that accreditation is either an unnecessary cost or too costly. In some circumstances this may be so. However, for most laboratories, the accreditation costs are small compared with the costs of complying with standards which, it can be argued, have be met in any case. The accreditation process imposes a discipline which is a tool for good management. Accreditation also eliminates many hidden costs associated with confidence-building in the market and with maintaining that confidence on a continuing basis. Further information is available from:
What are Mutual Recognition Agreements and how do they facilitate trade? This is a somewhat confusing issue in that there are a number of different terms for the same type of agreement, or the same terms may be used for different arrangements. Mutual recognition agreements may be at three levels:
| |||||||||||||||||||||||||