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| Ms Patricia R.
Francis Executive Director
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Patricia R. Francis, an award-winning leader
and business facilitator, joined the International Trade Centre as Executive
Director in June 2006.
ITC is a joint agency of the United Nations and the World Trade Organization that
enables small business export success in developing countries. It provides, with its
partners, trade development solutions to the private sector, trade support institutions
and policymakers.
During her tenure at ITC she has implemented a change management strategy to build
common values and strengthen key management functions. ITC has defined and restructured
itself around five new business lines, and extensive consultation has led to a stronger
Strategic Framework.
The UN Millennium Development Goals have been mainstreamed within the organization,
with new strategies and work around trade development related to gender, environment
and poverty. New integrated country and regional programmes have been developed, and
partnerships have been strengthened through active participation in the One UN initiative
and greater coherence with many international and regional trade related organizations.
ITC’s communications have been improved with the launching of a new brand and stronger
common messaging, aligned with a refined mission, vision and brand values for the
organization. ITC has adopted a competency framework, launched its first client survey
and operational plans and upgraded its evaluation policy. It has conducted a major study
of programme support functions to streamline processes, and is reviewing financial
administration systems to ensure greater optimization of ITC’s resources.
Ms Francis comes to ITC from Jamaica Trade and Invest, where she served as President
since 1995. She was also a member of Jamaica’s Cabinet Committee for Development.
During her tenure Jamaica attracted more than US$ 5 billion in foreign direct investment.
She served twice as President of the World Association of Investment Promotion Agencies.
She has chaired Organization of Economic Cooperation and Development’s Caribbean Rim
Investment Initiative as well as the China-Caribbean Business Council.
She has received awards from the Washington D.C. based Caribbean-Central American
Action Council and from the King of Spain for her leadership and support for investment
and business advocacy.
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